Swatches Dotify for Shopify

Swatches Dotify

Add stylish color/image Swatches to your product options.
Developer
Webyze
View on App Store
Swatches Dotify
Rating
4.4
Feedback
76
Reviews
Chart
#3,406
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are quite mixed. Many users praise the app for its ease of use, helpful customer support, and functionality in adding color swatches to their online stores. Users appreciate the quick responses from the support team and the ability to customize the app to suit their needs. However, there are also negative reviews highlighting issues such as slow response times from support, difficulties in uninstalling the app completely, and instances where the app caused problems with the website theme or did not function as expected. Some users expressed frustration with the lack of communication from the support team when facing issues.

Time spent using app
How long merchants keep the app installed.
Less than an hour 3%
Less than a day 12%
Less than a month 39%
Less than a year 26%
More than a year 18%
All reviews
4 / 5 Share
Sept. 19, 2024

Great App and very easy to use. We had a problem with the app after loading a theme update where it caused the product pages to jump. Webyze were very helpful and were able to log in and fix the error promptly. In future I hope they will come up with a way to add swatches to the collection pages. Overall a very important app our my site.

Store Using app Total reviews Average rating
Principal Furniture 4 months 1 4.0
1 / 5 Share
July 9, 2024

Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.

Store Using app Total reviews Average rating
Jill Turnbull Beauty Almost 4 years 5 3.4
5 / 5 Share
Oct. 25, 2023

We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.

Store Using app Total reviews Average rating
Got Beauty Over 3 years 4 4.8
5 / 5 Share
July 6, 2023

Great app, I had a problem while setting up and I reached out the team and they solve it for me so fast :)

Store Using app Total reviews Average rating
Mr Money 6 months 1 5.0
5 / 5 Share
April 24, 2023

This app is really easy to use and does exactly what it says. I had a hard time getting it to work again after switching themes but the support team was very helpful and got it going again quickly.

Store Using app Total reviews Average rating
Valencia Sport Saddlery 2 months 2 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.