Swatches Dotify
The reviews for this Shopify App are quite mixed. Many users praise the app for its ease of use, helpful customer support, and functionality in adding color swatches to their online stores. Users appreciate the quick responses from the support team and the ability to customize the app to suit their needs. However, there are also negative reviews highlighting issues such as slow response times from support, difficulties in uninstalling the app completely, and instances where the app caused problems with the website theme or did not function as expected. Some users expressed frustration with the lack of communication from the support team when facing issues.
Great App and very easy to use. We had a problem with the app after loading a theme update where it caused the product pages to jump. Webyze were very helpful and were able to log in and fix the error promptly. In future I hope they will come up with a way to add swatches to the collection pages. Overall a very important app our my site.
Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.
We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.
Great app, I had a problem while setting up and I reached out the team and they solve it for me so fast :)
This app is really easy to use and does exactly what it says. I had a hard time getting it to work again after switching themes but the support team was very helpful and got it going again quickly.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.