Swatches Dotify
Add stylish color/image Swatches to your product options.
Rating
4.4
feedback
77
chart
#5,852
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
12%
-
Less than a month
39%
-
Less than a year
27%
-
More than a year
18%
Reviews Summary
The reviews for the Shopify App are a mix of positive and negative feedback. Many users appreciate the ease of use of the app and the helpful customer support provided by Webyze. The app is praised for its functionality in adding swatches to product pages and the quick response from the developers in resolving issues. However, some users have experienced problems with the app causing issues on their online store, such as swatches not displaying correctly or difficulties in uninstalling the app. There are also complaints about the lack of communication from the support team in some cases, leading to frustration among users. Overall, the app seems to be valuable for adding color swatches to online stores but may have some technical and customer service challenges that need to be addressed.
Highlights
Review RSS Feed
All reviews
Sept. 19, 2024
Great App and very easy to use. We had a problem with the app after loading a theme update where it caused the product pages to jump. Webyze were very helpful and were able to log in and fix the error promptly. In future I hope they will come up with a way to add swatches to the collection pages. Overall a very important app our my site.
July 9, 2024
Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.
Oct. 25, 2023
We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.
July 6, 2023
Great app, I had a problem while setting up and I reached out the team and they solve it for me so fast :)
April 24, 2023
This app is really easy to use and does exactly what it says. I had a hard time getting it to work again after switching themes but the support team was very helpful and got it going again quickly.
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