Swatches Dotify
Swatches App - Add Color Swatches to your Shopify variants
Rating
4.3
feedback
171
chart
#5,636
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
5%
-
Less than a month
26%
-
Less than a year
29%
-
More than a year
33%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the ease of use, quick and helpful customer support, and the effectiveness of the app in adding customizable swatches to product pages. Users appreciate the fast response times from the support team and the ability to resolve issues promptly. However, there are a few negative reviews mentioning issues with code left behind after uninstallation, poor functionality in some cases, and lack of response from the support team in specific instances. Overall, the app seems to be valuable for adding color swatches to product pages with good customer support, but there are occasional issues with code and functionality that need improvement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 19, 2024
Great App and very easy to use. We had a problem with the app after loading a theme update where it caused the product pages to jump. Webyze were very helpful and were able to log in and fix the error promptly. In future I hope they will come up with a way to add swatches to the collection pages. Overall a very important app our my site.
July 9, 2024
Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.
Jan. 8, 2024
This app is great, it is really simple and I love how their team responds fast. I had troubleshooting with my swatches and they helped me fix it right away!
Oct. 25, 2023
We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.
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