Swatches Dotify for Shopify

Swatches Dotify

Add stylish color/image Swatches to your product options.
Developer
Webyze
View on App Store
Swatches Dotify
Rating
4.5
Feedback
80
Reviews
Chart
#2,036
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, many users appreciate the functionality of the app, especially in terms of customizing swatches and resolving issues with color displays. The customer support team is praised for being responsive and helpful in assisting with setup and troubleshooting. Users also mention that the app is easy to use and provides a valuable feature for displaying product variants. However, there are negative reviews highlighting issues with communication and support responsiveness. Some users experienced delays in getting their issues resolved or faced challenges with the initial setup process. Additionally, a few users mentioned concerns about the app causing problems on their website or not meeting their expectations in terms of functionality.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 10%
Less than a month 40%
Less than a year 26%
More than a year 19%
All reviews
1 / 5 Share
July 9, 2024

Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.

Store Using app Total reviews Average rating
Jill Turnbull Beauty Almost 4 years 5 3.4
5 / 5 Share
Oct. 25, 2023

We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.

Store Using app Total reviews Average rating
Got Beauty Over 3 years 4 4.8
5 / 5 Share
July 6, 2023

Great app, I had a problem while setting up and I reached out the team and they solve it for me so fast :)

Store Using app Total reviews Average rating
Mr Money 6 months 1 5.0
5 / 5 Share
April 24, 2023

This app is really easy to use and does exactly what it says. I had a hard time getting it to work again after switching themes but the support team was very helpful and got it going again quickly.

Store Using app Total reviews Average rating
Valencia Sport Saddlery 2 months 2 5.0
5 / 5 Share
Jan. 31, 2023

Fast & efficient Shopify experts! I was having trouble with the swatches on my collection page matching the custom swatches on my product page. They fixed it within two days for a reasonable charge. Would recommend them!

Store Using app Total reviews Average rating
The Hat Girls 6 months 3 5.0

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