Swatches Dotify
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, many users appreciate the functionality of the app, especially in terms of customizing swatches and resolving issues with color displays. The customer support team is praised for being responsive and helpful in assisting with setup and troubleshooting. Users also mention that the app is easy to use and provides a valuable feature for displaying product variants. However, there are negative reviews highlighting issues with communication and support responsiveness. Some users experienced delays in getting their issues resolved or faced challenges with the initial setup process. Additionally, a few users mentioned concerns about the app causing problems on their website or not meeting their expectations in terms of functionality.
Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.
We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.
Great app, I had a problem while setting up and I reached out the team and they solve it for me so fast :)
This app is really easy to use and does exactly what it says. I had a hard time getting it to work again after switching themes but the support team was very helpful and got it going again quickly.
Fast & efficient Shopify experts! I was having trouble with the swatches on my collection page matching the custom swatches on my product page. They fixed it within two days for a reasonable charge. Would recommend them!
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