Swatches Dotify
The reviews for this Shopify App are quite mixed. While many users praise the app for its functionality and ease of use, as well as the quick and helpful customer support, there are also negative reviews highlighting issues with installation, lack of response from support, and glitches in the app. The positive themes include easy setup, quick response from support, customization options, and overall satisfaction with the app's performance. On the other hand, the negative themes revolve around difficulties in installation, lack of communication from the support team, and instances where the app did not work as expected.
Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.
We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.
Great app, I had a problem while setting up and I reached out the team and they solve it for me so fast :)
This app is really easy to use and does exactly what it says. I had a hard time getting it to work again after switching themes but the support team was very helpful and got it going again quickly.
Fast & efficient Shopify experts! I was having trouble with the swatches on my collection page matching the custom swatches on my product page. They fixed it within two days for a reasonable charge. Would recommend them!
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