Swatches Dotify
The reviews for this Shopify app are quite mixed, with a combination of positive and negative feedback. On the positive side, many users appreciate the functionality of the app, especially in terms of customizing swatches and resolving color-related issues on their online stores. The customer support team is also praised for being responsive and helpful in addressing any issues that arise. Users find the app easy to use and effective in displaying color variants for their products. However, on the negative side, some users have faced challenges with installation, theme compatibility, and responsiveness of the support team. Issues like slow load times, lack of clear instructions, and difficulties in uninstalling the app have been mentioned.
Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.
We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.
Great app, I had a problem while setting up and I reached out the team and they solve it for me so fast :)
This app is really easy to use and does exactly what it says. I had a hard time getting it to work again after switching themes but the support team was very helpful and got it going again quickly.
Fast & efficient Shopify experts! I was having trouble with the swatches on my collection page matching the custom swatches on my product page. They fixed it within two days for a reasonable charge. Would recommend them!
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