Swatches Dotify
Swatches App - Add Color Swatches to your Shopify variants
Rating
4.4
feedback
170
chart
#4,236
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
5%
-
Less than a month
18%
-
Less than a year
32%
-
More than a year
39%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, quick response from the support team, and the ability to customize swatches to meet their specific needs. Many users highlighted the excellent customer service provided by the developers, mentioning quick resolutions to issues and helpful assistance in setting up the app. The app was commended for its functionality in displaying color swatches accurately and enhancing the overall shopping experience for customers. However, there were a few negative reviews mentioning issues with leftover code after uninstalling the app and difficulties in customization.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 9, 2024
Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.
Jan. 8, 2024
This app is great, it is really simple and I love how their team responds fast. I had troubleshooting with my swatches and they helped me fix it right away!
Oct. 25, 2023
We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.
July 6, 2023
Great app, I had a problem while setting up and I reached out the team and they solve it for me so fast :)
April 24, 2023
This app is really easy to use and does exactly what it says. I had a hard time getting it to work again after switching themes but the support team was very helpful and got it going again quickly.
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