Jill Turnbull Beauty review for Swatches Dotify

1 / 5

July 9, 2024

Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.

Using app

Almost 4 years

Total reviews

5

Average rating

3.4

Swatches Dotify for Shopify
Swatches Dotify
4.3 star
171 reviews

Swatches App - Add Color Swatches to your Shopify variants

Developer
Shopify App Store