SweepWidget Giveaways Contests
The reviews for the SweepWidget Shopify App are overwhelmingly positive, with users praising the app's functionality and ease of use. Customers appreciate the responsive and helpful customer support team, who have been quick to address any issues and even go above and beyond to create custom features when needed. Users have seen improvements in their contests, giveaways, and email subscriber numbers after using SweepWidget. However, there is a negative review highlighting a lack of support response, which has led to frustration for the user.
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We had an issue with the at first that turned out to be an option we had accidentally selected. The team reached out to us and helped us correct it and now we’re more than happy with the results!
We initially ran into a few technical issues with our contest, but once Graham stepped in, everything was resolved quickly and efficiently. He not only fixed the problem in no time, but also developed custom features to address challenges we were facing with manual entry uploads and CRM syncing. There’s a lot of growth potential within this software, and I’m excited to continue seeing its development and future enhancements.
Hey, I was happy to add the feature for you and your team! It was genuinely an awesome suggestion and the tool is better for it now for it :) Let me know if anything comes up and we'll be happy to help out!
Amazing team of support, any error, they fixed. Very reliables.
Hey, It was awesome talking with you! You genuinely gave amazing suggestions for the photo contest tool which ultimately improved the tool and helped other users. So, it's much appreciated! If there's anything else, let me know :)
Apps works great, it's pretty easy to use. Like anything kinks come up but they worked to fix them. That's huge in my book. This is going to take our sweepstakes to the next level and keep cost down.
Thank you for your review! We were happy to work with you and get the tool working exactly as you needed it :)
Support is non-existent. Have been trying to reach out using their Zendesk support ticketing system. Submitted two tickets in the past week and was advised approx 24 hour response. Currently I am still yet to hear back and will likely be discontinuing use of SweepWidget once our campaigns have ended.
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