SweepWidget Giveaways Contests
The reviews are generally very positive, with many users praising how easy the app is to use, how quickly they could set up contests or giveaways, and the strong impact it had on engagement such as email subscriber growth. Customer support is a major highlight: several reviewers mention fast, efficient, and proactive help, including staff members who resolved technical issues quickly and even built custom features to meet specific needs. Many users describe the app as reliable and effective once issues are addressed, and some say it helped take their sweepstakes or contests to the next level. The negative feedback centers on setup and access frustrations. A few users reported that the app did not work properly for them, or that they spent significant time trying to get it running. Others were unhappy with the lack of a trial period, limited functionality in the free plan, and the feeling that too many features were locked behind upgrade prompts. Support was also criticized by some reviewers as unresponsive or non-existent, especially when they needed help through the ticketing system. Overall, the app seems strong in usability and support when things go well, but inconsistent onboarding, pricing limitations, and occasional support delays create frustration for some merchants.
Tried adding a new contest, most features required PRO. Proceeded with using their Business tier as it corresponded with what we needed. Started the process, added our products and then it would stop working. Kept lagging, then the page would go unresponsive over and over again. Let's hope I can get my money back...
I couldn’t get it to work. Wasted hours on this app. They did refund my money thankfully.
We had an issue with the at first that turned out to be an option we had accidentally selected. The team reached out to us and helped us correct it and now we’re more than happy with the results!
We initially ran into a few technical issues with our contest, but once Graham stepped in, everything was resolved quickly and efficiently. He not only fixed the problem in no time, but also developed custom features to address challenges we were facing with manual entry uploads and CRM syncing. There’s a lot of growth potential within this software, and I’m excited to continue seeing its development and future enhancements.
Hey, I was happy to add the feature for you and your team! It was genuinely an awesome suggestion and the tool is better for it now for it :) Let me know if anything comes up and we'll be happy to help out!
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