SweepWidget Giveaways Contests
The reviews for the SweepWidget Shopify App are a mix of positive and negative feedback. On the positive side, users appreciate the app's powerful features for running engaging giveaways and campaigns that drive growth. The level of customization is praised, allowing for fully branded and interactive experiences. Customers also highlight the excellent customer support, with the team being responsive, knowledgeable, and helpful. Users have experienced quick resolution of technical issues and custom feature development to address specific challenges. However, on the negative side, some users have faced difficulties with visibility of links on the widget, lack of response from support, and limitations with the free testing plan.
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We had an issue with the at first that turned out to be an option we had accidentally selected. The team reached out to us and helped us correct it and now we’re more than happy with the results!
We initially ran into a few technical issues with our contest, but once Graham stepped in, everything was resolved quickly and efficiently. He not only fixed the problem in no time, but also developed custom features to address challenges we were facing with manual entry uploads and CRM syncing. There’s a lot of growth potential within this software, and I’m excited to continue seeing its development and future enhancements.
Hey, I was happy to add the feature for you and your team! It was genuinely an awesome suggestion and the tool is better for it now for it :) Let me know if anything comes up and we'll be happy to help out!
Amazing team of support, any error, they fixed. Very reliables.
Hey, It was awesome talking with you! You genuinely gave amazing suggestions for the photo contest tool which ultimately improved the tool and helped other users. So, it's much appreciated! If there's anything else, let me know :)
This app is terrible — a wasted $30. I’m honestly disappointed. There’s no trial period, so you have to pay $30 just to see whether it even fits your needs. My money was completely wasted. The whole logic of the app makes no sense. You even need approval just to use translation. It’s really bad. Don’t install it or waste your time.
Hello, Sorry for the experience that you had! It's our goal to provide amazing customer support and resolve any issues that come up. I have fully refunded the amount you spent, and if there are any questions you have about the tool, please email us and we'll be happy to help ASAP. Thanks again, and I hope you give us another try!
Apps works great, it's pretty easy to use. Like anything kinks come up but they worked to fix them. That's huge in my book. This is going to take our sweepstakes to the next level and keep cost down.
Thank you for your review! We were happy to work with you and get the tool working exactly as you needed it :)
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