SweepWidget Giveaways Contests
Shopify Giveaway & Contest App - Increase Sales & Customers
Rating
4.2
feedback
10
chart
#4,601
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Sept. 20, 2023
Your trial membership will turn into months of them charging your card and refusing to stop bascally just stealing you can try to reach customer service but they will not respond and keep charging you card so will need to contact the bbb
Hello, We're truly sorry to hear about the inconvenience and frustration you've experienced. It's essential for us that every customer feels supported and valued. We want to clarify that SweepWidget is a "freemium" tool on the Shopify store. While there isn’t a separate "free trial", our model means that once you opt for a paid plan, you're subscribing to a monthly recurring subscription that can be cancelled at any time. It's important to us that our customers are aware of this and we apologize that there was confusion regarding this. If you did try to reach out to our support and faced issues, we sincerely apologize. We aim to respond to every inquiry within 24 hours or less. Please contact us directly at [email protected] and we will be happy to issue a refund ASAP. Thank you.
May 24, 2023
Looks pro. Unfortunately with the free testing plan, you cannot use most of the major useful options. Result is you see plenty of "upgrade to" links. This is very frustrating.
Using app
1 day
Total reviews
20
Average rating
4.3
Sorry to hear about your experience! SweepWidget has a free plan which allows you to test out the tool and run basic social media giveaways. The pro plan is suited for those looking for more customizations on their giveaways such as custom styling, verified entry methods, friend referrals, etc. We try to cater to those on a budget with an affordable pro plan and also free basic giveaways. Feel free to reach out to us if you have any additional questions!