SweetSpot Post Purchase Upsell
Customize your thank you page and create post-purchase offers
Rating
4.6
feedback
12
chart
#2,387
All reviews
Rating Breakdown
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June 13, 2023
The SweetSpot Post Checkout Upsell App really works perfectly. I was easily able to set up upsells on my store and have already started bringing in more revenue by using the app. Everything is super easy to set up and get started with and the customer service have been amazing and answered all of my questions. 5 stars for this amazing app! If you are looking for an upsell app for your Shopify store, this will be the app for you!
July 23, 2022
First of all, if you're trying to actually "upsell" IT DOESN'T WORK! It literally adds products to the order but then doesn't charge the customer so there's no way for the customer to pay and no way for us to get the money so what's the point? It ends up being more of a hassle for the store owner because you either have to message the customer or edit the order. I used it for a while to offer free samples after checkout. It doesn't let you limit the number of samples a customer can choose so people were ordering all of them. Then the display is terrible. The images are huge and are all stacked one on top of the other so if you have several options you have to scroll to see everything. Customer service is terrible. The first time I messaged them they kind of got back to me only addressing half my message and then never replied back. The next two times I messaged them I got no reply. When I tried messaging back to the original person who got back to me it said their email address no longer existed. Don't waste your time.
Sorry that you have run into these issues. Unfortunately we were migrating our support system and you reached us at the wrong email. You can use the in-app support chat function or contact support via our email from this listing page. As mentioned in our previous conversation, you can disable the edit order functionality if you don't want to have your customers edit the current order. We do send an email notification for partially paid orders. Regarding the design, we have mentioned to you that we do have an another layout that you can use and that fits your use case better. About the quantity limit, we mentioned that this will be available soon since it's already in our roadmap. Again, we apologise for the miscommunication here and we hope you give our app a second chance. And please reach out to us from the live chat widget within the app. Thank you for trying our app and for your time.
Oct. 27, 2021
Great support! Any issue we had was quickly fixed! The app is simple to use and we can't wait to see what it can do for us
Oct. 26, 2021
Amazing customer support, even though it's free I always had someone to help me. Functionality is simple and effective.
Nov. 6, 2019
Incredible app, unbelievable functionality AND it's free! Great technical support too. Download it NOW
Oct. 20, 2019
WOW ! Just installed the app and already got 8 orders ! I have a question and received answer super fast ! Great One !
Oct. 15, 2019
I have used numerous upsell apps and this is not only the easiest to use, but the one that has been the most successful. I stopped using others because I was paying for something and getting only 1 (or less) upsells per month--just not worth it. I launched this one and BINGO!! Next day an upsell. The, the next day. After one week, I had more upsells than I had in the previous months--this is a no brainer. Get this app. I did contact the developer and provided a suggestion and he did take good notes and had some good additions, but said it would take some time to do. But who cares--this thing WORKS the way you want an upsell app to work, but SELLING. I just looked at my average transaction value MoM and it is up about $6 vs. last month. I took nearly the same number of orders, but I had more with my $22 add on. THANK YOU!! This was just the app I have been looking for.
Using app
Over 2 years
Total reviews
3
Average rating
3.7
Oct. 12, 2019
Very nice app. It’s very basic, but it works and it’s free! I can’t wait for future updates on this app. The support was very fast at responding to my concerns.
Oct. 11, 2019
Great App :) A great sales boost at checkout, so easy to use. Love it, highly recommend :) Thank you
Oct. 10, 2019
Great app and very responsive Support. I highly recommend this app for creating your own upsell with a great view and option. Probably the only Upsell app that upsells after the checkout. Thanks :)
Oct. 6, 2019
The name said it all, It blends in nicely in the checkout process and helps get extra $$. Another reason I love the app is customer support, they answered all my questions and I ask a lot of them.
Oct. 1, 2019
Great app to increase your AOV without distracting the checkout process. This app is great at grabbing extra dollars from every order. Most of our clients order when they check the order status page where we offer them discounts and great bundles and it's working very well.