GARÇON review for Swift SEO Page Speed Optimizer
March 17, 2023
It technically increased the speed but it creates a bunch of issues with our site and conflicted with some apps. Weird bugs showed up and they calmed it on the theme even though the theme was working perfectly before. Hours of explaining and debugging but it was never perfect. They operate from Vietnam as well. Their code seemed wonky and causing more trouble than goods. Uninstalling the app. I wasted tens of hours on this. Giant fail.
Hi there, I am Seri from Swift - Page Speed Optimizer Support Team. First and foremost, I would like to express my deepest apology for any inconvenience happened when you experienced our service. We always try our best to deliver the best service to our customers but sometimes there may have unexpected issues arisen that we can not control over everything. I hope you can understand our willingness to support you in any circumstances. I really appreciate your time spending with us in order to resolve the issues occured. I'm sorry that those matters have wasted your time and we sincerely do not expect that situation at all. I understand when you see the issues happened right after using our optimize theme, it's common when we suppose that they are because of our codes. Just to let you know that we are always here to take responsibility for any problems that are because of our work so please rest assured that me and our support team will be always here with you to resolve all the things. For the reported problems, we have had our Dev check on them thoroughly but they seem to happen on original theme where does not have our optimize codes. Therefore, they may not because of our optimize codes that lead to the problems. As per our process, we always duplicate the original theme and work on the copied version only so you can revert back to your original version anytime. I am following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply. Kind regards, Seri Swift ‑ Page Speed Optimizer Support Team.
