Swift SEO Page Speed Optimizer
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Special thanks an Rosie from the Support Team.
EVERYTHING PERFECT, EXCELLENT CUSTOMER SERVICE
Very helpful team that go the extra mile to solve any problem! Recommend!
Super bad customer support, we purchased their OneExperts speed optimisation and they are not even responding. $150 completely wasted. Stay away from these scammers
great to work with done a good job of fixing the issues on our site
watch out, when they crop there image. There is no real return back. When they returned it back. Several images are damaged and not usable anymore and they leave you without real support. For large shops definitely not a good one.
Very hard to reach people. I need to make sure I get a full refund for cancelling.
Good communication. Quick delivery. Will definitely use again
Super impressed with the communication and service provided. Will definitely use these guys again!
Great service and good communication with the team. They're very helpful and deliver good quality.
Hey Bunny Mansions, Joe from Swift here! So glad to hear you had a great experience with our support team. Thanks for choosing Swift! At OneCommerce, we're passionate about providing top-notch services. Besides Website Optimization, we also offer custom website development and our own line of Swift Optimized Themes. Let us know if you'd like to explore any of these! Joe, Swift by OneCommerce
Superbe application qui facilite la tache de positionnement SEO. Service clientèle et support technique à l'écoute et très réactifs.
Bonjour Nayabelle, Je suis Joe de Swift ! Je suis ravi d'apprendre que vous avez eu une excellente expérience avec notre équipe d'assistance. Merci d'avoir choisi Swift ! Chez OneCommerce, nous sommes passionnés par la fourniture de services de premier ordre. Outre l'optimisation de sites Web, nous proposons également le développement de sites Web personnalisés et notre propre gamme de thèmes optimisés pour Swift. Faites-nous savoir si vous souhaitez explorer l'un d'entre eux ! Cordialement, Joe Swift par OneCommerce
Great customer support! We have booked the expert service for the second time and are very satisfied!
Hi Purway, This is Joe from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us! Here at OneCommerce, we strive the provide the best services, not just for Website Optimization, but also our curtailed add-on services like Website Customization and plus Swift Optimized Themes. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Joe Swift by OneCommerce
Installed the Free Verison. After install the app slowed down my LCP on mobile by 10 seconds. Exactly the opposite what the app claims to do.
Hi Canadian Preparedness, I'm Joe from the Swift team. Firstly, we sincerely apologize for the inconvenience you’ve encountered while using our app and for the issues you’ve faced with your theme. We completely understand how frustrating this situation must be. It seems there may have been a misunderstanding in your app usage, as of now since you no longer stay with Swift and also did not raise the issue to our team, there's not yet a confirmation that we can compare the status of your website before and after installing, moreover we can also help you check the issues with the store afterwards. Please check your email for our response, and we kindly ask that you give us the opportunity to assist you further. Thank you for your patience and understanding. Regards, Joe Swift by OneCommerce
Not impressed, nor happy. Either the app or the work done by delevopers (+$175) managed to mess-up the theme, causing both design ( product titles disappeared under main menu) & usability issues ( most crucially the buy button disabled when a different variant was selected) Since letting them know this yesterday, I can't access the app to see if they have responded to my support message ( I havent recieved an email, so doesn't seem so...) The only thing I can do is uninstall and caution others against using this service.
Hi Sh! Women's Store store admin, Here's Windy from the Swift team. Firstly, we sincerely apologize for the inconvenience you’ve encountered while using our app and for the issues you’ve faced with your theme. We completely understand how frustrating this situation must be. It seems there may have been a misunderstanding in our communication. Due to the difference in time zones, our support team wasn’t able to respond as quickly as you expected, but I assure you that we are actively addressing your concerns. Our development team is currently investigating the issue, and we are committed to resolving it for you as soon as possible. Please check your email for our response, and we kindly ask that you give us the opportunity to assist you further. Thank you for your patience and understanding. Regards, Windy Swift by OneCommerce
Didn't work with my store but once I reached out about canceling I was helped through customer service. May work with your store though.
Hi AshstoAsh store admin, Here's Ellie from the Swift Team. Firstly, we're truly sorry for the delayed response, as our customer support team is available from 2 PM to 10 PM (Mon - Fri) GMT+7. We apologize for any frustration you've experienced with the app. During the free 3-day trial, no charges are applied unless the trial is skipped. However, we understand that the "Image alt texts" feature didn't work as expected for you. To make this right, please check your email so we can provide personalized support and resolve this issue Thank you for your patience, and we hope to assist you soon. Regards, Ellie Swift by OneCommerce
They did an excellent job with speed and SEO, thanks
Hi there, Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kane Swift by OneCommerce
I love the experience with onecommerce, such a great support.
Hi there, Here's Jena from Swift. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift. Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Jena Swift by OneCommerce
The assistance is very quick and efficient. Communication with the development team is great. I recommend 100%.
Hi there, This is Kieran from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kieran Swift by OneCommerce
Swift SEO & Page Optimizer are the best. Application and team deserve more than 5 stars. To recommend :-)
Hi there, I'm Kaylin from Swift. Thanks for your positive review. We hope you have a good experience with our support team and Swift app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Swift by OneCommerce
Julie was brilliant in helping me to identify why we were getting a low LCP score. I thought it was due to image optimization and instead it was due to some of the apps on our store causing blocking time. She was also very helpful in terms of assisting me with ways that we could manually improve our speed performance without compromising on our design aesthetics.
Hi there, I'm Kaylin from Swift. Thanks for your positive review. We hope you have a good experience with our support team and Swift app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Swift by OneCommerce
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