Sh! Women's Store review for Swift SEO Page Speed Optimizer
Oct. 8, 2024
Not impressed, nor happy. Either the app or the work done by delevopers (+$175) managed to mess-up the theme, causing both design ( product titles disappeared under main menu) & usability issues ( most crucially the buy button disabled when a different variant was selected) Since letting them know this yesterday, I can't access the app to see if they have responded to my support message ( I havent recieved an email, so doesn't seem so...) The only thing I can do is uninstall and caution others against using this service.
Hi Sh! Women's Store store admin, Here's Windy from the Swift team. Firstly, we sincerely apologize for the inconvenience you’ve encountered while using our app and for the issues you’ve faced with your theme. We completely understand how frustrating this situation must be. It seems there may have been a misunderstanding in our communication. Due to the difference in time zones, our support team wasn’t able to respond as quickly as you expected, but I assure you that we are actively addressing your concerns. Our development team is currently investigating the issue, and we are committed to resolving it for you as soon as possible. Please check your email for our response, and we kindly ask that you give us the opportunity to assist you further. Thank you for your patience and understanding. Regards, Windy Swift by OneCommerce
