Cuscio review for Swift SEO Page Speed Optimizer
Dec. 27, 2024
I'm extremely disappointed with this service. The app caused significant damage to my website by randomly deleting several pages without any warning or explanation. This is completely unacceptable for a professional service that I paid for. I've requested a refund and cancellation of my subscription, as I cannot trust a tool that compromises my website's content. Would not recommend - stay away from this service if you value your website's integrity.
Dear Cuscio, We were very concerned to receive your message and learn about the issues you experienced with our app. Please accept our sincerest apologies for the significant damage to your website and the frustration this has caused. We deeply regret that this happened. After thoroughly reviewing your case, we realized there was a misunderstanding related to our availability at the time of your original request. Our team was temporarily offline due to our Business Trip and as a result, we weren't able to investigate your issues as quickly as we normally would. This was by no means an intentional act. We are now fully available and are committed to addressing this situation and helping you restore your pages.Regarding your request for a refund and cancellation, we fully understand. We would be happy to honor your request. We hope you will consider giving us another opportunity to demonstrate our commitment to providing a reliable and valuable tool for our customers in the future. Sincerely, Joe. Swift by OneCommerce
