MakeupRush review for Swift SEO Page Speed Optimizer
June 7, 2021
I Do Not Recommend This App. The First Day I Downloaded This App I Used It, and it Requested to optimize and speed up my theme so I let it. It Completely Destroyed My Theme And I Had To Use A Backup That Some People May Not Have. They ended up giving me a replacement 5 days later which was slower than the original theme. The Support Isn't even online when there hours say they are. Not Worth the download and definitely not worth the price, I had there premium package going through all this.
Hi there, I am Elaine from Swift ‑ Page Speed Optimizer Support Team. Firstly, I sincerely apology for any inconvenience caused to you. In relation to your concerns as following: 1. When you optimize images and/or optimize theme, if something went wrong in your live theme, we have the option to remove code after optimizing then your live store will be back to original while waiting for our Support Team to check and fix the problem. For more information, please kindly give this article a read: https://help.perfectapps.io/en/article/which-error-might-have-happened-when-optimizing-image-or-theme-and-how-to-resolve-5rnd6/ 2. We're sorry for our delay response due to different in time zone. Our business hours are 10pm - 7am EST, Sun- Thur. Despite that, we're always willing to support our customers as soon as possible when it's out of business hour and hope you can understand for us. As my colleague, Maria, is following you in email, please kindly check and get back to us so we can help you further. If possible, please give us a range of time that you're able to discuss so that we can serve you better. Looking forward to hearing from you soon. Best Regards, Elaine Swift ‑ Page Speed Optimizer Support Team
