All reviews

Rating Breakdown

  • 5
    89% (280 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 10, 2023

The team has done an extraordinary job improving the speed of our website at great value. The support and communication was good and we highly recommend the team.

Using app

15 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, This is Julia from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Julia Swift by OneCommerce

5 / 5 Share

April 30, 2023

So I recently tried out Swift's expert service to improve my website's speed score, and I gotta say, I was pleasantly surprised. At first, I was skeptical of the Google speed score, and I didn't want anyone messing around with my website's code (like mentioned in some bad reviews). But Julie, my contact at Swift, was super helpful and patient, and she answered all my questions without being too salesy. That reassured me. That being said, I was a bit disappointed that they didn't mention the requirement of an up-to-date theme before taking my money. In my case, I should have updated my theme a long (long) time ago, and it was an easy fix since I developed the website myself. But for people who rely on developers to manage their website, updating the theme can be an additional and significant cost. So I think it would have been better if Swyft had made this clear from the outset, before taking the money. However, once I updated my theme, the team got to work quickly and provided a report within 24 hours. They were very careful not to make any changes without my approval, which I appreciated, and they even provided a backup and preview before publishing. The results were fantastic - my website's speed score jumped from 30 to 70 (my theme was even at 15 before the theme update...so at the end an updated website is playing a big part in your score too). They also provide you with a full report after optimisation that really shows that they did a complete job, and it brings real transparency to the relation. Now, I'm on the monthly expert care plan ($49), which includes a monthly ongoing optimisation of the Google Score to keep it always optimal, and an image optimisation app. The last feature can replace another app I already have so it makes the plan a bit more profitable (I am just waiting for them to activate the automatic image optimisation feature). Plus, the preload website feature that uses Google Analytics to pre-load pages based on customer behavior is another cool addition that makes the plan even more valuable. Take that in consideration, if like me, you find that $49 is a bit pricy. At the end, you can make it a good value. Overall, I'm really happy with Swift's expert service. The team was respectful of my website's code and provided a valuable service that helped me improve my website's performance. Julie was a big part of why the experience was so positive, and I appreciate how the team is communicating very well internally (between sales and dev). If you're looking for a way to boost your website's speed score, give Swift a try - just make sure your theme is up-to-date first!

Using app

About 1 month

Total reviews

17

Average rating

4.6

Developer Reply

Hi there, Here's Oriana from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Swift by OneCommerce

5 / 5 Share

April 20, 2023

This app is great. We have had the best service, without making a lot of costs. Shop needed a lot of changes in terms of speed optimalisation. Julie helped us very well. Fast communication, a lot of optimalisation and after care. I would highly recommend this party.

Store

RUSH

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, This is Patrick from Swift. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you. Along with Swift, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Swift by OneCommerce

5 / 5 Share

April 11, 2023

Great Service and even greater support. They try to help you with every little problem you have. Would recommend

Store

Valent

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Swift. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift. Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Swift by OneCommerce

5 / 5 Share

April 7, 2023

My store speed increased dramatically after their optimization with OneExperts service. After optimization, we were able to pass Google Core Web Vital on collection page for the first time. The Google Page Speed performance test score for the product page went from 22 to 66, which is a huge improvement. I definitely recommend them.

Store

Nika.bg

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi there, This is Kieran from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Swift by OneCommerce

5 / 5 Share

April 5, 2023

Great service, we purchased the Expert service and got really good improvement. A problem quite came some time after and they fixed it within a very short time. So only positive feedback from here!

Using app

11 months

Total reviews

6

Average rating

4.5

Developer Reply

Hi there, I'm Bellamy from Swift. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time taking a look at our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Swift by OneCommerce

5 / 5 Share

April 3, 2023

Fast, effective, helpful. I need to write more characters to submit: Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Patrick from Swift. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you. Along with Swift, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Swift by OneCommerce

5 / 5 Share

March 29, 2023

I tried Swift Oneexperts to speed up my website and and I have to say the results were amazing. My homepage score went from 18 to 84 while my collection and product pages also saw significant improvements. Their customer service was top-notch too. If you want to upgrade your page speed, I highly recommend Swift Onexperts service, they really know their stuff.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Swift by OneCommerce

5 / 5 Share

March 22, 2023

Swift Page Speed Optimizer comes with expert tuners who, with your permission, will handcraft your Shopify store's optimization and speed-up, then fix any problems that crop up as a result. Be sure to regression-test your store after every change.

Using app

9 months

Total reviews

7

Average rating

4.7

Developer Reply

Hi there, I'm Mirabel from Swift. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Swift. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Swift by OneCommerce

5 / 5 Share

March 21, 2023

I recently used the expert service to optimize my store, and I was very impressed with the results. The team was very professional and responsive, and they were able to increase my website speed by about 50 points. I also appreciated the detailed report they provided, which helped me understand the changes they made and how they would impact my website. Overall, I would highly recommend their service to anyone looking to improve their store speed and performance.

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn from Swift. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Swift by OneCommerce

5 / 5 Share

March 10, 2023

Good service, very transparent, with clear reporting and excellent support service. Very attentive to our needs.

Store

KUORI

Using app

4 months

Total reviews

10

Average rating

5.0

Developer Reply

Hi there, Here's Nancy from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Nancy Swift by OneCommerce

5 / 5 Share

March 10, 2023

Great support! The team is very helpful and reliable. High quality dev department which is always happy to help. We strongly recommend the expert service for a top level consulting about code performance. The app is by far one of the best tools we tested on Shopify

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Harper from Swift. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift. Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Harper Swift by OneCommerce

5 / 5 Share

March 10, 2023

This company has amazing customer service. The OneExpert service is worth every penny. You can keep this app running in the background with the free plan, then upgrade when necessary. If you have questions just use the chat. Customer support is top notch, actually at a level I have not seen with any other app dev companies. 100% recommended!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Swift. We really appreciate your feedback and comment about your experience when using Swift and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Swift by OneCommerce

5 / 5 Share

March 9, 2023

Amazing experience! They fixed what I needed and were super responsive. Would totally recommend, very professionals.

Store

Alo Nui

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy from Swift. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time taking a look at our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Swift by OneCommerce

5 / 5 Share

March 9, 2023

Great work! I chose One Experts and the metrics in GSC really increased, by about 90%. The support is also excellent. 100% recommendable

Using app

4 days

Total reviews

10

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Swift. Thanks for your positive review. We hope you have a good experience with our support team and Swift app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Swift by OneCommerce

5 / 5 Share

March 1, 2023

I can 100% recommend the app and the expert service. Our page speed has been more than double after using the service. The communication is also very good and friendly. The team has been very careful when doing page speed optimizations and documented all steps very well. The website and apps continue to run perfectly smooth, but at a much better speed. Will be happy to continue working with you!

Using app

Over 1 year

Total reviews

12

Average rating

5.0

Developer Reply

"Hi there, Here's Ainsley from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Ainsley Swift by OneCommerce

5 / 5 Share

March 1, 2023

Superior experience with the team from Swift app. I've gone for the expert service to optimize the speed for my store. Despite the fact I'm using an heavy theme, they've been able in few days to double the store speed on mobile and more than triple the speed on desktop. Furthermore they provided targeted recommendations to improve the speed further. They work hard, efficiently and the communication with the team is easy...I'd definetely recommend this app if you have speed affecting your conversions....Thanks Lauren and team

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Tracy from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Tracy Swift by OneCommerce

5 / 5 Share

Feb. 28, 2023

Thanks to the Swift Team. They understand the issue and optimized the site in very short time. And they are very polite and had much patience to listen and to double check all the performance related queries. Thanks again.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Jonas from Swift. Thanks for your positive review. We hope you have a good experience with our support team and Swift app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonas Swift by OneCommerce

5 / 5 Share

Feb. 8, 2023

I installed Swift to our store and hired their Experts for helping with the site speed. They basically doubled our Page Speed Tool speed score within few days which is amazing! Swift support were fast and helpful when there was one issue with our search function after the speed improvement - they fixed it within few hours.

Using app

30 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, Here's Jocelyn from Swift. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift. Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jocelyn Swift by OneCommerce

5 / 5 Share

Jan. 19, 2023

Excellent communication! Very happy with the results after speed optimisation of my website. Strongly recommend the service. Will use again if need be. Thanks, STee FRee

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel from Swift. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Swift. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Swift by OneCommerce