Swift SEO Page Speed Optimizer
Swift Shopify SEO & Page Speed Optimizer
Rating
4.4
feedback
189
chart
#2,180
All reviews
Review RSS Feed
June 7, 2021
I Do Not Recommend This App. The First Day I Downloaded This App I Used It, and it Requested to optimize and speed up my theme so I let it. It Completely Destroyed My Theme And I Had To Use A Backup That Some People May Not Have. They ended up giving me a replacement 5 days later which was slower than the original theme. The Support Isn't even online when there hours say they are. Not Worth the download and definitely not worth the price, I had there premium package going through all this.
Hi there, I am Elaine from Swift ‑ Page Speed Optimizer Support Team. Firstly, I sincerely apology for any inconvenience caused to you. In relation to your concerns as following: 1. When you optimize images and/or optimize theme, if something went wrong in your live theme, we have the option to remove code after optimizing then your live store will be back to original while waiting for our Support Team to check and fix the problem. For more information, please kindly give this article a read: https://help.perfectapps.io/en/article/which-error-might-have-happened-when-optimizing-image-or-theme-and-how-to-resolve-5rnd6/ 2. We're sorry for our delay response due to different in time zone. Our business hours are 10pm - 7am EST, Sun- Thur. Despite that, we're always willing to support our customers as soon as possible when it's out of business hour and hope you can understand for us. As my colleague, Maria, is following you in email, please kindly check and get back to us so we can help you further. If possible, please give us a range of time that you're able to discuss so that we can serve you better. Looking forward to hearing from you soon. Best Regards, Elaine Swift ‑ Page Speed Optimizer Support Team
June 1, 2021
So far I have only used the free version of this app, it seems okay and to have optimised my site somewhat
Hi there, I'm Jonathan from Swift ‑ Page Speed Optimizer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand. Please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jonathan Swift ‑ Page Speed Optimizer Support Team
May 19, 2021
This app is terrible!! Do not install !! Half our pictures are now blurry. Even after removing code pictures still look terrible. It’s unexceptionable and with offset business hours, the window of communication is very small, so this might take days to correct, meanwhile we are sitting ducks. We went in to get a faster website and ended up with a website not functioning at all
Hi there, Here's Paul from Swift ‑ Page Speed Optimizer Support Team and we're deeply sorry for this inconvenience caused. In relation to your concerns, we have two kinds of optimization: theme and image. In any situation that there's error after optimizing, you can restore your images and remove code of optimized theme so that everything will be back to normal. We have been following you through emails, call for days to solve this problem but haven't received any response from you. If possible, can you please kindly let us know has this issue been fixed. We really wish to support you to the best of our efforts. Best Regards Paul Swift ‑ Page Speed Optimizer Support Team
April 15, 2021
Just installed app. I had a few question and Tommy in support was awesome. I will update in 30 days.
Hi there, This is Daniel from Swift ‑ Page Speed Optimizer Support Team. Thank you for taking the time and writing this review for us. Your opinion is very important we will continue to improve our service to always guarantee the best quality. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Daniel Swift ‑ Page Speed Optimizer Support Team
March 31, 2021
Really really good app. It doing what says...and for "speed apps" this is quite a miracle...beside Tommy of the Support is sooo good and kind, it helping me fix some speed issues problems that come from other problems. Great Job guys
Hi there, This is Eric from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Eric Swift ‑ Page Speed Optimizer Support Team
March 15, 2021
I had a question about the app and Tommy went above and beyond to help me out, he didn't have to but he did. Much appreciated.
Hi there, This is Brian from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. If there's anything else we can do to help, please let us know via our live chat or email us at [email protected] Regards, Brian Swift ‑ Page Speed Optimizer Support Team
July 12, 2021
Update 7/21 Hired the "Swift Expert" service since we've made a ton of changes to our theme. Our score was 12 and it's 56 now. 56!! Insane progress and it was like 5 days and much less than I thought it would cost. Increased my actual page load speed tremendously. Tommy was kind enough to walk me through uninstalled apps that were slowing my page down- went above and beyond to optimise everything. A serious winner
Hi there, I'm Jonathan from Swift ‑ Page Speed Optimizer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand. Please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jonathan Swift ‑ Page Speed Optimizer Support Team
March 8, 2021
very efficient. and their customer support is very good. I definitely recommend it. the site got pretty fast.
Hi there, Here's Harry from Swift ‑ Page Speed Optimizer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to us. Rest assured that we will do our best to deserve your trust. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Harry Swift ‑ Page Speed Optimizer Support Team
March 1, 2021
Great customer service and support. Went above and beyond to help the site speed! Would recommend to anyone.
Hi there, I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback. It really motivates us to continuously provide excellent customer support. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Louis Swift ‑ Page Speed Optimizer Support Team
Feb. 22, 2021
Great customer service! Tommy has been very helpful and has helped us beyond the services offered by the app. We are very happy with Swift.
Hi there, I am Andrew from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your greathearted review. Here we are working very hard every day to provide you with the best service. Thank you for the loving words you've shared, and thank you for being the best part of Swift. If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected], we will get back to you soonest. Regards, Andrew Swift ‑ Page Speed Optimizer Support Team
July 20, 2021
This app does exactly what it says. It helped to improve our site speed rating by 20% in only two days. Plus, the team there (especially Tommy!) was really great to work with. Great app! Great group!! The NEW Swift Expert service is absolutely amazing!! Improved our site speed by 25 points in just one week!!
Hi there, I'm Jonathan from Swift ‑ Page Speed Optimizer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand. Please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jonathan Swift ‑ Page Speed Optimizer Support Team
Feb. 18, 2021
I'm so happy to have help with increase the speed of my shop. Tommy has been great in pointing out issues so far with certain apps and my theme that has been slowing things right now. I have very little knowledge (none) on coding and website building so I wasn't sure where to even start with getting help with my website but I'm so glad I came across this app and the team. Looking forward to his further help but I must say, excellent service so far.
Hi there, Here's Harry from Swift ‑ Page Speed Optimizer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to us. Rest assured that we will do our best to deserve your trust. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Harry Swift ‑ Page Speed Optimizer Support Team
Feb. 17, 2021
Lo recomiendo al 100% muy buen servicio postventa y atención al cliente excelente. He quedado muy contento con este programa. He podido incrementar la velocidad de la tienda un 50% más. Fenomenal, gracias al equipo de Swift.
Hi there, My name's Robert from Swift ‑ Page Speed Optimizer Support Team. Thank you for the loving words you've shared We are delighted that you like our service and your feedback means a lot to us and we will do our best to deserve your trust. If you need any further assistance, please let us know via our live chat or email us at [email protected] Regards, Robert Swift ‑ Page Speed Optimizer Support Team
Feb. 16, 2021
Esta muy completa la aplicación, es bastante buena y optimiza mi pagina muy bien para que sea mas rápida. Me gusto mucho lo fácil que es usarla y la atención al cliente es excelente! Me resolvieron todas mis dudas y me dieron una asesoría muy completa sobre los planes y todas sus características.
Hi there, This is Eric from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Eric Swift ‑ Page Speed Optimizer Support Team
Feb. 14, 2021
This app is so much better then others. The support and experience they have with shopify optimisation is amazing. You will not be disappointed at all!!
Hi there, I'm Richard from Swift ‑ Page Speed Optimizer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Swift. I'm glad we were able to meet your expectations! If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Best Regards Richard Swift ‑ Page Speed Optimizer Support Team
Feb. 13, 2021
Amazing app with amazing support. Not only had the app automatically made our site faster but the support team worked with us to offer suggestions of even more things that we could do. Very happy and it's well worth the monthly subscription. Thank you
Hi there, I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback. It really motivates us to continuously provide excellent customer support. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Louis Swift ‑ Page Speed Optimizer Support Team
Feb. 10, 2021
The support is wonderful! I got tips on how to make the site even faster and they even adjusted my code for old uninstalled apps! I am very grateful to have found this app! Ps. my speedscore went from 24% to 89%!
Hi there, This is Brian from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. If there's anything else we can do to help, please let us know via our live chat or email us at [email protected] Regards, Brian Swift ‑ Page Speed Optimizer Support Team
Feb. 4, 2021
The app has a very nice/understandable UI and extremely good support (also from the product manager personally). They make an effort to tackle individual problems. The functions have not worked 100% for me, but I am convinced that the team will find good solutions.
Hi there, I'm Jonathan from Swift ‑ Page Speed Optimizer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand. Please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jonathan Swift ‑ Page Speed Optimizer Support Team
Feb. 4, 2021
I am using this app, not only is the app extremely good, but the support staff were absolutely amazing. Thank you so much for a great app and great service
Hi there, This is Eric from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Eric Swift ‑ Page Speed Optimizer Support Team
Jan. 19, 2021
This is one of the best apps to speed up your page. I used it for view days and already see a performance increase. The support is very good/fast & profesionell.
Hi there, I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback. It really motivates us to continuously provide excellent customer support. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Louis Swift ‑ Page Speed Optimizer Support Team