Phone Numbers & Calls ‑ SBoard
Free number for better customer support & sale conversions
Rating
4.1
feedback
9
chart
#4,422
Reviews Over Time
App Ranking
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Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the ease of setting up the app, responsive customer support, and the value it adds to the store. Users appreciate the functionality of the app for calls and SMS, especially for customer service purposes. The customer service representative, Oliver, receives high praise for being helpful and responsive in resolving issues and adding new features based on user requests. However, there are some suggestions for improvement, such as adding a feature to schedule calls on a daily basis and addressing interface issues. Overall, the app is considered valuable, affordable, and easy to use by the majority of reviewers.
Highlights
Review RSS Feed
All reviews
Dec. 12, 2024
I needed a number I could provide for my store and this option seem to provide the best price point and ease of setting up. I wish there was a feature to schedule when calls can be made on a daily basis. Otherwise a good app for what I needed
Aug. 15, 2024
worst app ever no calls are coming through never played a greeting recorded and uploaded cheap and weird interface overpriced for doing nothing. moneysuckers
Sorry you had a frustrating experience and let you down, we tried to reach out but didn't get an answer. Please contact us at [email protected] and we'll try to get this fixed.
Oct. 6, 2021
Oliver was a fantastic help with the issues I had, they responded quickly and resolved my issue the same day. Over all the app is straight forward and easy to use!
May 14, 2021
If you need a simple easy to use app for calls and SMS this is the best! We needed a toll free US number for our customers based in the US as a lot of them do not have email addresses or know how to use them. This app helped a lot. OLIVER is absolutely amazing. Everything we ask him to improve the app on our store he does within a very short time and there are always new features added. The pricing of the app is also very reasonable. One of the best APPs for Shopify stores out there! IRIECOOL
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