Phone Numbers & Calls ‑ SBoard for Shopify

Phone Numbers & Calls ‑ SBoard

Free number for better customer support & sale conversions

Rating

4.5

feedback

10

Reviews

chart

#6,459

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the helpful support team and the app's functionality. Customers appreciate the ease of setting up availability schedules, the voice mail feature, and the ability to provide a store number at a good price point. The support team, especially Oliver, is highlighted for their quick responses and effective issue resolution. Users also mention the app's simplicity, ease of use, and continuous improvement with new features added based on user requests. Overall, the app is seen as valuable for enhancing customer service and professionalism on Shopify stores. However, there are some negative reviews mentioning issues with call functionality and interface, as well as concerns about pricing.

Highlights

Positive feedback on support team and app functionality
Ease of setting up availability schedules and voice mail feature
Continuous improvement with new features added based on user requests
Negative reviews mentioning issues with call functionality and interface
Concerns about pricing

Rating Breakdown

  • 5
    80% (8 ratings)
  • 4
    10% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (1 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 2, 2025

Support is super helpful and the app works well. I was able to set my availability schedule and the voice mail functionality is great. Customers can always call and get help.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

I needed a number I could provide for my store and this option seem to provide the best price point and ease of setting up. I wish there was a feature to schedule when calls can be made on a daily basis. Otherwise a good app for what I needed

Store

B. Love

Using app

About 2 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Aug. 15, 2024

worst app ever no calls are coming through never played a greeting recorded and uploaded cheap and weird interface overpriced for doing nothing. moneysuckers

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Sorry you had a frustrating experience and let you down, we tried to reach out but didn't get an answer. Please contact us at [email protected] and we'll try to get this fixed.

5 / 5 Share

June 19, 2024

I had an issue but it was quickly resolved by their support team, thanks!

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Oliver was a fantastic help with the issues I had, they responded quickly and resolved my issue the same day. Over all the app is straight forward and easy to use!

Using app

10 months

Total reviews

4

Average rating

3.8

All reviews

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