Phone Numbers & Calls ‑ SBoard for Shopify

Phone Numbers & Calls ‑ SBoard

Free number for better customer support & sale conversions

Rating

4.4

feedback

9

Reviews

chart

#4,568

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the ease of setting up, responsive customer support, and the app's effectiveness in improving customer service. Users appreciate the affordability and value the app adds to their online stores. Oliver, the customer service representative, receives high praise for his quick responses and dedication to resolving issues. However, there are some negative comments about the lack of a feature to schedule calls and the interface being perceived as cheap and overpriced by some users.

Highlights

Ease of setting up and use, responsive customer support, effectiveness in improving customer service, affordability, value added to online stores
Positive experience with customer service representative Oliver
Lack of scheduling feature for calls, interface perceived as cheap and overpriced

Rating Breakdown

  • 5
    78% (7 ratings)
  • 4
    11% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (1 ratings)

Reviews with Text

  • 100% (9)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 12, 2024

I needed a number I could provide for my store and this option seem to provide the best price point and ease of setting up. I wish there was a feature to schedule when calls can be made on a daily basis. Otherwise a good app for what I needed

Store

B. Love

Using app

About 2 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Aug. 15, 2024

worst app ever no calls are coming through never played a greeting recorded and uploaded cheap and weird interface overpriced for doing nothing. moneysuckers

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Sorry you had a frustrating experience and let you down, we tried to reach out but didn't get an answer. Please contact us at [email protected] and we'll try to get this fixed.

5 / 5 Share

June 19, 2024

I had an issue but it was quickly resolved by their support team, thanks!

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Oliver was a fantastic help with the issues I had, they responded quickly and resolved my issue the same day. Over all the app is straight forward and easy to use!

Using app

10 months

Total reviews

4

Average rating

3.8

5 / 5 Share

May 14, 2021

If you need a simple easy to use app for calls and SMS this is the best! We needed a toll free US number for our customers based in the US as a lot of them do not have email addresses or know how to use them. This app helped a lot. OLIVER is absolutely amazing. Everything we ask him to improve the app on our store he does within a very short time and there are always new features added. The pricing of the app is also very reasonable. One of the best APPs for Shopify stores out there! IRIECOOL

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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