Phone Numbers & Calls ‑ SBoard

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users appreciate the app's functionality in providing toll-free numbers with voicemail, easy call forwarding, and dedicated customer service. Users also praise the quick resolution of issues by the support team, particularly mentioning a helpful representative named Oliver. Additionally, the app is commended for its ease of use, smooth cancellation process, and customization options for professional voicemail recordings. On the negative side, some users express frustration with the app's interface, pricing, and lack of functionality. There are complaints about calls not coming through, greeting recordings not playing, and feeling overcharged for the service. One user even mentions difficulties in reaching customer service for billing issues. Overall, while the app receives praise for its features and support, there are concerns about its reliability and value for money.