Phone Numbers & Calls ‑ SBoard for Shopify

Phone Numbers & Calls ‑ SBoard

Free number for better customer support & sale conversions

Rating

4.4

feedback

34

Reviews

chart

#2,981

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    18%
  • Less than a year
    65%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising the helpful support team and the functionality of the app. Users appreciate features like setting availability schedules, voicemail functionality, seamless syncing, and the ease of use. The app is also commended for providing a toll-free number and excellent customer service. However, there are a few negative reviews mentioning issues with call functionality, interface, and pricing. Some users expressed dissatisfaction with the app not meeting their expectations.

Highlights

Positive feedback on support team and app functionality
Appreciation for features like setting availability schedules and voicemail functionality
Positive comments on toll-free number and customer service
Negative reviews mentioning issues with call functionality, interface, and pricing
Mixed feedback on meeting user expectations

Rating Breakdown

  • 5
    88% (30 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 2, 2025

Support is super helpful and the app works well. I was able to set my availability schedule and the voice mail functionality is great. Customers can always call and get help.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

I needed a number I could provide for my store and this option seem to provide the best price point and ease of setting up. I wish there was a feature to schedule when calls can be made on a daily basis. Otherwise a good app for what I needed

Store

B. Love

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Good way to get a phone number so customers can contact me with any questions and I really like the schedule feature, it's very useful. All around great app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Syncing is seamless, and the app keeps everything up to date between stores, which has saved me so much time. No more worrying about different inventories or product details getting out of sync.

Using app

1 day

Total reviews

6

Average rating

5.0

1 / 5 Share

Aug. 15, 2024

worst app ever no calls are coming through never played a greeting recorded and uploaded cheap and weird interface overpriced for doing nothing. moneysuckers

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Sorry you had a frustrating experience and let you down, we tried to reach out but didn't get an answer. Please contact us at support@getswitchboardapp.com and we'll try to get this fixed.

All reviews

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