Phone Numbers & Calls ‑ SBoard
Free number for better customer support & sale conversions
Rating
4.2
feedback
31
chart
#3,537
All reviews
Rating Breakdown
Oct. 29, 2024
Syncing is seamless, and the app keeps everything up to date between stores, which has saved me so much time. No more worrying about different inventories or product details getting out of sync.
Aug. 15, 2024
worst app ever no calls are coming through never played a greeting recorded and uploaded cheap and weird interface overpriced for doing nothing. moneysuckers
Sorry you had a frustrating experience and let you down, we tried to reach out but didn't get an answer. Please contact us at [email protected] and we'll try to get this fixed.
April 6, 2024
Highly recommend the app. Support is good and the app does exactly what I need, provide a toll-free number with voicemail.
March 20, 2024
Great customer service and easy to use app. I love having a dedicated number for my store and it works well. Highly recommend!
Jan. 26, 2024
IT SUCKS
I'm sorry we disappointed you. Please reach out to [email protected] so we can hear what your issue is and help make it right.
Dec. 27, 2023
Great easy to use and extremely well priced service, and when I didn’t require it anymore, it was super easy to contact someone who provided a smooth cancelation process. Highly recommend.
Oct. 8, 2023
Love this app and the customer service. The app does exactly what it says it does. We've never missed a call and call-forwarding is seamless. This is the only app we've been using since the beginning. They also showed us a lot of support and kindness when we needed it. Thank you Oliver!
April 12, 2023
Great&Timely customer service. Five star for Oliver's help. Would recommend this app for sure!!!!!!!!
Nov. 6, 2021
I used this app to have a business phone number to enable me to have separate business and personal lines (not using mobile) as I do not have a land line. It was quick and easy to install with no issues. I also thought it would be a great way for customers to see that there is a dedicated customer line which they can ring through too as well.
Oct. 6, 2021
Oliver was a fantastic help with the issues I had, they responded quickly and resolved my issue the same day. Over all the app is straight forward and easy to use!
Sept. 11, 2021
So impressed by how helpful is Oliver. and I continue add this app for my new stores since it meets my needs. thank you
July 27, 2021
Great App and does exactly what I need! Support is very reliable and always there to help quickly. Highly recommended.
June 27, 2021
Love this app! Switchboard helps to organize my calls fluidly to one “1-800” number that forwards to my chosen line. There is also a call back option to call back from your 1-800 line. Several plans to choose from. Customer service is fast and spot on.
June 26, 2021
I used this app to be able to list a phone number on my website to qualify for Google Merchants. It does the job and I would definitely look to upgrade if my needs expand as Oliver was proactive and helpful!
May 27, 2021
This app is wonderful at first I was using the free version but upgraded so that I would have the custom voicemail for my business...I had a few kinks however Oliver was very responsive and personally created a fix that will not only help me but any other business owners that are looking to have a custom professional voicemail recording set up for their business while still having the ability to forward to their personal phone.
May 14, 2021
If you need a simple easy to use app for calls and SMS this is the best! We needed a toll free US number for our customers based in the US as a lot of them do not have email addresses or know how to use them. This app helped a lot. OLIVER is absolutely amazing. Everything we ask him to improve the app on our store he does within a very short time and there are always new features added. The pricing of the app is also very reasonable. One of the best APPs for Shopify stores out there! IRIECOOL
May 14, 2021
as an online retailer of high end wine cellars, beverage centers, > and kegerators, I do not expect much phone traffic through my store. As > such, I found your app and signed up for the basic plan to see how it > goes. I am a sole proprietor so I forward the call to my cell phone. It > works perfect for me and the shopify integration help me control the > switchboard perfectly. So far, I am very happy with it. It is exactly what I need.
May 13, 2021
this app helps me a lot, I can easily craft a welcome message to caller, choose between receiving calls or forwarding to voice mail.. in general, the app does what it is supposed to do.
May 5, 2021
Currently on the free plan having the calls forwarded to my cell phone and works like a charm. Very easy to set up too.