Swym Gift Lists and Registries for Shopify

Swym Gift Lists and Registries

Increase your store’s ROI with shareable gift registries

Rating

4.8

feedback

31

Reviews

chart

#2,028

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    32%
  • Less than a year
    58%
  • More than a year
    6%

Reviews Summary

The reviews for the Swym Gift Lists Shopify App are overwhelmingly positive, highlighting exceptional customer support, quick response times, and effective problem-solving. Users praised the app for its ease of use, smooth onboarding process, and the ability to customize it to fit their unique needs. The support team was commended for going above and beyond to ensure the app worked seamlessly on the users' websites. Customers appreciated the prompt assistance, personalized attention, and the team's dedication to resolving any issues promptly. However, there was one negative review mentioning unresponsive customer service and technical issues.

Highlights

Exceptional customer support and quick response times
Ease of use and customization
Effective problem-solving
Responsive and dedicated support team
One negative review highlighting unresponsive customer service and technical issues

Rating Breakdown

  • 5
    97% (30 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 16, 2024

The Swym support staff was very responsive when we requested for help, would recommend based on their prompt customer service & response times.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

I had some issues with the free trial and encountered technical difficulties. I was happy that after I messaged them, they refunded my money right away without any problems and provided nearly daily updates to resolve the technical issue. 6/5 Stars – I highly recommend them. This was by far the best customer support I've experienced with any Shopify app.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

This is a fantastic app, and the support team is incredibly helpful. They were able to assist us with a super smooth onboarding process, and we're very happy with the app so far. Highly recommend!

Using app

About 1 month

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Une très belle expérience avec un service client à l'écoute qui pense même à vous relancer quand vous n'avez pas répondu à un message alors que votre problème n'est pas réglé. Vijaya et Matthew ont vraiment été au top.

Using app

5 months

Total reviews

18

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Ausgezeichneter Kundenservice und großartige Unterstützung! Ich bin wirklich beeindruckt von dem Support-Team von Swym Gift Lists. Ich hatte ein kleines Problem mit der Checkout-Funktion auf meiner Website, und das Team hat sich sofort darum gekümmert. Der Support war professionell, freundlich und schnell – sie haben das Problem im Handumdrehen behoben. Besonders beeindruckt hat mich, dass sie sogar ein Bildschirmvideo bereitgestellt haben, um sicherzustellen, dass alles korrekt funktioniert. Das ist Service, wie man ihn sich wünscht! Vielen Dank an das Swym-Team für die hervorragende Betreuung. Absolut empfehlenswert!

Using app

20 days

Total reviews

3

Average rating

5.0

All reviews

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