Swym Gift Lists and Registries for Shopify

Swym Gift Lists and Registries

Increase your store’s ROI with shareable gift registries

Rating

4.6

feedback

33

Reviews

chart

#2,149

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    58%
  • More than a year
    6%

Reviews Summary

The reviews for the Swym app are overwhelmingly positive, highlighting the exceptional customer service and support provided by the Swym team. Customers consistently praise the responsiveness, professionalism, and helpfulness of the support staff, mentioning how they went above and beyond to resolve issues and ensure the app worked perfectly for their unique needs. The app itself is described as fantastic, easy to use, and effective in simplifying processes like gift registries. Users appreciate the quick response times, customization options, and seamless integration with their Shopify stores. However, there is one negative review mentioning unresponsive customer service and technical issues.

Highlights

Exceptional customer service and support
Ease of use and effectiveness
Quick response times and customization options
One negative review mentioning unresponsive customer service and technical issues

Rating Breakdown

  • 5
    94% (31 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 11, 2024

This app will embed itself into your theme and you cant get it out. Not happy with this at all. Pretty sure its affecting my stores performance and it's been bad ever since with no sales. I bought a paid $250 theme and was going to switch back to my Dawn theme and found it there too. I wouldn't install if you don't want permanent damage on your store.

Using app

--

Total reviews

10

Average rating

2.2

5 / 5 Share

Dec. 5, 2024

I've just set up a registry using this app. I've used other ones before and you cannot compare. This app looks beautiful, clean and professional and blends into the site beautifully. It was straightforward to configure and support was super helpful with any questions I had or minor changes that I needed. We've only just started using it, but super impressed so far.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

The Swym support staff was very responsive when we requested for help, would recommend based on their prompt customer service & response times.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

I had some issues with the free trial and encountered technical difficulties. I was happy that after I messaged them, they refunded my money right away without any problems and provided nearly daily updates to resolve the technical issue. 6/5 Stars – I highly recommend them. This was by far the best customer support I've experienced with any Shopify app.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

This is a fantastic app, and the support team is incredibly helpful. They were able to assist us with a super smooth onboarding process, and we're very happy with the app so far. Highly recommend!

Using app

About 1 month

Total reviews

12

Average rating

5.0

All reviews

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