All reviews

Rating Breakdown

  • 5
    97% (30 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
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5 / 5 Share

Nov. 16, 2024

The Swym support staff was very responsive when we requested for help, would recommend based on their prompt customer service & response times.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

I had some issues with the free trial and encountered technical difficulties. I was happy that after I messaged them, they refunded my money right away without any problems and provided nearly daily updates to resolve the technical issue. 6/5 Stars – I highly recommend them. This was by far the best customer support I've experienced with any Shopify app.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

This is a fantastic app, and the support team is incredibly helpful. They were able to assist us with a super smooth onboarding process, and we're very happy with the app so far. Highly recommend!

Using app

About 1 month

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Une très belle expérience avec un service client à l'écoute qui pense même à vous relancer quand vous n'avez pas répondu à un message alors que votre problème n'est pas réglé. Vijaya et Matthew ont vraiment été au top.

Using app

5 months

Total reviews

18

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Ausgezeichneter Kundenservice und großartige Unterstützung! Ich bin wirklich beeindruckt von dem Support-Team von Swym Gift Lists. Ich hatte ein kleines Problem mit der Checkout-Funktion auf meiner Website, und das Team hat sich sofort darum gekümmert. Der Support war professionell, freundlich und schnell – sie haben das Problem im Handumdrehen behoben. Besonders beeindruckt hat mich, dass sie sogar ein Bildschirmvideo bereitgestellt haben, um sicherzustellen, dass alles korrekt funktioniert. Das ist Service, wie man ihn sich wünscht! Vielen Dank an das Swym-Team für die hervorragende Betreuung. Absolut empfehlenswert!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

5 Stars +++ - Absolutely outstanding product and service and support. Priyanka has been amazing stepping us through the set-up, answering questions and making changes to ensure that Swym is perfect for our unique needs. Can't recommend highly enough.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

I really recommend the swym app. It was very easy to use and when I had issues the team was very quick to respond and resolve them. Really recommend it!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

I love having a gift registry on my site! This app is awesome, and so is their customer support! They are super friendly, quick to respond, and made sure their app is working and looked good on my site right away.

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2024

Great,and great customer service. When I reached out with issues, they solved it immediately. Thanks!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2024

Support is very responsive and went above and beyond to help, including with custom code assistance and advice on how to connect with the Flow app! The registry app is very functional and was easy to customize for our needs, we highly recommend this app!!!

Store

SISTAIN

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

Very responsive and excellent customer service. Help me with the setup and some troubleshooting, and now the app is working perfectly!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2024

Je conseille vraiment. En version gratuite le service client est quand même très réactif, à l'écoute et super professionnel ! Un bon moyen pour dynamiser sa boutique !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2024

Great app! very usefull and simple. The team help you with everything!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

As others have stated, the customer service is top-notch. The Swym team is prompt, friendly, and committed to helping users make the most of their app.

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 14, 2024

Great app so far and support was immediate and fantastic!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Llevamos usando poco tiempo la aplicación y consideramos que aún estamos viendo si se ajusta a nuestras necesidades, sin embargo debemos resaltar la pronta respuesta y solución a nuestras consultas y el buen trabajo que hacen como soporte técnico. Valoramos mucho esto, muchas gracias.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

Nice app. Great assistance as well.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

I'm almost hesitant to write this review because I secretly want to keep this Shopify app all to myself! Not only does it offer the best tech solution by far, but the level of support and responsiveness from the team behind it is truly outstanding. What truly sets this app apart, however, is the incredible customer support. Whenever I had a question or needed assistance, the team was there to help promptly and with a friendly attitude. They went above and beyond to ensure that the app looked perfect for our brand, down to the last detail.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Very easy installation of the app with guidance videos. After an update of my Shopify theme, the app did not function as expected and within 2 days the Swym team reached out for help and fixed the problem. Very satisfied with the app and assistance!

Store

Drøm

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

App works great and support from the development team is solid whenever customizations are required.

Using app

7 months

Total reviews

1

Average rating

5.0