Inventory Sync ‑ GoGo
Inventory Sync Shopify | Realtime Multi Store Stock Sync
Rating
4.6
feedback
50
chart
#1,947
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
10%
-
Less than a month
48%
-
Less than a year
30%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with many users praising its functionality and the efficiency of the support team. Users appreciate how the app helps them sync inventory across multiple stores, manage shared inventory, and automate manual adjustments. The support team is highlighted for being responsive, helpful, and providing hands-on assistance. However, there are a few negative reviews mentioning issues with the sync process, lack of clarity in setup instructions, and billing concerns. Overall, the app seems to be highly recommended for businesses dealing with complex inventory workflows and managing stock across different sales channels.
Highlights
Review RSS Feed
All reviews
Nov. 17, 2025
The app works, but it's not consistent. We have multi-location inventory and it often messes that up. Sometimes with updates, it has a glitch and changes the number to something completely different than what we edited. I have a video of trying to enter "10" and it saves it as "44". Any merchant can see how that would be concerning. Unfortunately it happens more often than not.
Oct. 23, 2025
La aplicación funciona correctamente y el sevicio de soporte es rápido y eficiente
Oct. 6, 2025
For us the app is the best solution in the market. Nevertheless, you need to know some principals about the sync logic of the app. It would be very good to have these in a manual or stated in the app prominently. The support is fast and helps quite good in cases of troubleshooting.
Sept. 28, 2025
Our experience with this app was a complete disaster. We did all of the set up, then had our one-on-one onboarding call to make sure we'd set everything up correctly before hitting 'sync'. Despite that, the sync itself didn't work correctly, and we ended up with inventory numbers all over the place - there wasn't even any logic to the numbers. Support at the time was completely non-existent and it put our stores in 3 different countries into disarray (and effectively offline) for a number of hours. We immediately switched to an alternative solution and had our stores up and running very quickly with the other app. Even though we'd logged urgent calls to the developer, we still never received anything other than a generic email suggesting we book an onboarding call (which we'd already done). Really appalling product and support given the damage it has the potential to do to your business.
We’re truly sorry to hear about your experience and the trouble it caused with your inventory. Our app manages complex multi-store inventory syncing, so we take incidents like this extremely seriously. After carefully reviewing your session, we found that the issue occurred because the auto-sync setting wasn’t "saved" before using the master–child utility. While the app correctly displayed a warning asking to deactivate auto-sync, the change needed to be saved to take effect — and since that step wasn’t completed, the system continued syncing in the background, which led to the unexpected inventory mix-up. We recognize that this wasn’t as clear as it should have been. To prevent this from ever happening again, we’ve now made the “save” step mandatory before the utility can be used. This change will ensure no merchant can proceed without properly saving those settings. Unfortunately, this happened outside our live support hours, so our team wasn’t immediately available — and we truly regret the delay in assisting you. Our goal has always been to offer both dependable automation and responsive support for the past 3 years, and your case has directly helped us strengthen both. Thousands of merchants use our app daily without issues, and while this was an isolated case, we deeply appreciate you bringing it to our attention. We wish you continued success with your business and thank you for giving our app a try.
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