Inventory Sync ‑ GoGo
Inventory Sync Shopify | Realtime Multi Store Stock Sync
Rating
4.6
feedback
50
chart
#1,947
All reviews
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Sept. 28, 2025
Our experience with this app was a complete disaster. We did all of the set up, then had our one-on-one onboarding call to make sure we'd set everything up correctly before hitting 'sync'. Despite that, the sync itself didn't work correctly, and we ended up with inventory numbers all over the place - there wasn't even any logic to the numbers. Support at the time was completely non-existent and it put our stores in 3 different countries into disarray (and effectively offline) for a number of hours. We immediately switched to an alternative solution and had our stores up and running very quickly with the other app. Even though we'd logged urgent calls to the developer, we still never received anything other than a generic email suggesting we book an onboarding call (which we'd already done). Really appalling product and support given the damage it has the potential to do to your business.
We’re truly sorry to hear about your experience and the trouble it caused with your inventory. Our app manages complex multi-store inventory syncing, so we take incidents like this extremely seriously. After carefully reviewing your session, we found that the issue occurred because the auto-sync setting wasn’t "saved" before using the master–child utility. While the app correctly displayed a warning asking to deactivate auto-sync, the change needed to be saved to take effect — and since that step wasn’t completed, the system continued syncing in the background, which led to the unexpected inventory mix-up. We recognize that this wasn’t as clear as it should have been. To prevent this from ever happening again, we’ve now made the “save” step mandatory before the utility can be used. This change will ensure no merchant can proceed without properly saving those settings. Unfortunately, this happened outside our live support hours, so our team wasn’t immediately available — and we truly regret the delay in assisting you. Our goal has always been to offer both dependable automation and responsive support for the past 3 years, and your case has directly helped us strengthen both. Thousands of merchants use our app daily without issues, and while this was an isolated case, we deeply appreciate you bringing it to our attention. We wish you continued success with your business and thank you for giving our app a try.
July 17, 2024
terrible! complicated. i managed to screw my inventory of 500 products... EDIT after comment: the plugin is confusing and because of that I managed to set all my inventory as 0. I don't even understand why would you allow someone to set it's whole inventory as 0 in the source store....
Your review seems odd, you downloaded the app for 5 minutes, you blame us that our app messed up your inventory of 500 products, which is just baseless, our data shows we made 0 syncs on your store. Sorry to say it seems like your review is motivated by factors beyond our control.
Sept. 13, 2023
Workes nice, the billing system is crazy. I have 4 products with 12 variants. Got billed for 246 syncs...
You Know What's even crazier, we acted upon Mr. Jonas review at prompt and within a day we introduced a new plan which gives our merchants 1000 syncs for 9.99 per month, Mr. Jonas was informed, he upgraded to the new plan. That's all great but then he started asking for refund of money, we agreed and gave back around 10 USD which was refunded just so that we felt we couldn't meet the expectations of Mr Jonas when he signed up, we felt we have all that's possible and asked Mr. Jonas if he would consider changing his review, he started blackmailing us that refund the full amount, so basically all the syncs should be free for him. No Respect for our Hard work. We love our entrepreneur journey but sometimes life throws bad apples at you.