All reviews

Rating Breakdown

  • 5
    84% (37 ratings)
  • 4
    7% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    7% (3 ratings)

Reviews with Text

  • 95% (42)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2024

As a business owner with extensive experience in eCommerce, I've tried numerous syncing apps, and I can confidently say that Sync Master stands out from the rest. Our store deals with a high volume of products and orders, and other apps always seemed to have some issue, causing disruptions and headaches. Sync Master, however, has been a game-changer. It syncs perfectly, every time, without any errors. The interface is user-friendly, making it easy to set up and manage. The reliability and precision of this app have saved us countless hours and allowed us to focus on growing our business rather than dealing with technical glitches. What really sets Sync Master apart is their top-notch customer support. Whenever we've had questions or needed assistance, their team has been incredibly responsive and helpful. They go above and beyond to ensure everything runs smoothly. If you're looking for a dependable syncing solution for your Shopify store, look no further than Sync Master. It’s a must-have tool for any serious eCommerce business!

Store

AUMI 4

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

We have been using this import app for over 18 months and it just keep getting better. It has allowed us to save money by removing monthly fees for product feeds and to do the task ourselves with just a few clicks and it works everytime. When we have needed support we got quick answers from the team with all question merely about our integration to new features. Over time we now both import and add pricing rules to each product collection and brand at the same time which means no need for multiple apps to control pricing which is another advantage of the app. This is a first class app which offers new features constantly and is reliable. Being able to parse the import with ICE CAT is helpful and a nice feature as is being able to add AI fields for descriptions for example.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 23, 2024

Great Customer Service. App works well. Even using the FTP service.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

April 17, 2024

I had a problem and it was solved in a few hours.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2024

Leider nur auf Englisch, daher manchmal für mich nicht alles sofort verständlich. Aber der Kundenservice ist hervorragend, jede Frage (auch wenn sie auf Deutsch gestellt wird) wurde bis jetzt zeitnah und kompetent in einfachen Worten beantwortet. Der Funktionsumfang ist top und die Preisgestaltung fair. Danke an das tolle Team.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

The app is easy to use. But the service is outstanding. Answering all my questions and helping me out really well. I will be using the app for multiple stores.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

App does exactly what it says it does & more! The customer support is fantastic! This has been a life saver for me. Thank you! :)

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Excelente aplicación y excelente atención al cliente. Muy recomendable.

Store

numwear

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Does exactly what we need. Great support and fast deployment of new/requested features.

Using app

About 1 month

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 29, 2023

This is a good app for product uploading and updating. Any time I have a question if I cannot figure out how to do something the tech team is great at researching and fixing it for me. I would say if there is one improvement it is better tutorials of how to create templates.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 15, 2023

Top app and brilliant and fast service, we now use it in 3 e-commerce shops and it keeps all our products in sync with our suppliers, no need for other apps anymore. Team e-trend

Using app

3 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 9, 2023

Import and Export is faulty. Can not update variant metafield's once set. Can not remove/clear variant metafield's.

Using app

About 4 hours

Total reviews

2

Average rating

1.0

5 / 5 Share

Nov. 9, 2023

This app is a must-have for me and my team! We imported tens of thousands of products in a very short period of time (hours, not weeks) with this app.

Using app

16 days

Total reviews

2

Average rating

4.5

1 / 5 Share

Oct. 8, 2023

we use it like a day, we want it to update our inventory for CVS that came from our warehouse. we tried to do it reveral times, but we couldn't

Using app

About 2 hours

Total reviews

2

Average rating

3.0

Developer Reply

Sad to hear that you could not update your inventory. Please create a ticket and we will help you to configure the inventory update. Regards

5 / 5 Share

Oct. 5, 2023

Great and simple app and support, if in future you will add xml. import will be great.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

We had a complex product feed to import with more than 15K SKUs. The support team helped us very quickly and efficiently. The feed import now works like a charm. Superb service.

Store

Padello

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

Intuitive interface. It is pretty easy to set up the template. The functionality covers all the main cases and works great, easy to update product data. Good documentation and hints support. Quick and good app team support. So great work!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2023

I recently used a Shopify app and I must say it was an incredibly intuitive platform. The user interface was easy to navigate, making it a breeze to set up my online store. What impressed me even more was the exceptional support provided by the app's team. They were prompt, knowledgeable, and went above and beyond to address my queries and concerns. Their assistance was truly invaluable in ensuring a smooth and successful experience. I highly recommend this app to anyone looking for a user-friendly platform with top-notch support.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2023

Nach einer umfassenden Überprüfung sämtlicher Import-Apps im App-Store, habe ich mich letztendlich für die App 'Products Sync Master' entschieden. Ihre Benutzerfreundlichkeit kombiniert mit der Fülle an Konfigurationsmöglichkeiten hat mich begeistert. Mit dieser App ist es möglich, die in der CSV-Datei vorhandenen Datensätze umfangreich zu bearbeiten und zu verändern, um eine maßgeschneiderte Darstellung im Shop zu gewährleisten. Das Importieren von Varianten mit unterschiedlichen Optionswerten gestaltet sich dabei ebenso problemlos. Eine unverzichtbare Funktion für professionelle Shops ist die Möglichkeit, Dateien vom FTP/SFTP-Server auszulesen sowie die Dateien automatisiert mit Scheduled Task Service zu importieren. Als zusätzliches Extra stellt die App Exportmöglichkeiten zur Verfügung. Ein besonderer Dank gilt dem Support-Team, das stets hilfsbereit ist, schnell auf Anfragen reagiert und sehr entgegenkommend ist. Ihr Beitrag hat mir in vielen Fragen weitergeholfen - ich bin sehr dankbar dafür. Wenn Sie auf der Suche nach einer professionellen, leistungsstarken Import-App mit umfangreichen Funktionen sind, dann ist 'Products Sync Master' genau die richtige Wahl für Sie. Ich würde sogar so weit gehen zu sagen, dass es die beste Import-App ist, die aktuell auf dem Shopify App-Markt verfügbar ist. Gruß, das Team von diamanterra.de --- After an extensive review of all import apps in the App Store, I ultimately chose the 'Products Sync Master' app. Its user-friendliness, combined with a wealth of configuration options, impressed me. With this app, it's possible to extensively edit and modify the data sets in the CSV file, ensuring a customised presentation in the shop. The import of variants with different option values is also seamless. A crucial function for professional shops is the ability to read files from an FTP/SFTP server and import files automatically using a Scheduled Task Service. As an added bonus, the app also provides export capabilities. Special thanks go to the support team, which is always helpful, responsive, and accommodating. Their assistance has helped me with many questions - I'm very grateful for that. If you're looking for a professional, powerful import app with comprehensive features, 'Products Sync Master' is the right choice for you. I would even go so far as to say that it's the best import app currently available on the Shopify App Market. Best regards, The team from diamanterra.de

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 3, 2023

Funktioniert gut um Produkte aus CSV Dateien zu Importieren oder auch einfach nur Invenarmengen zu updaten, Der Support ist kompetent und antwortet schnell. Einziges Manko ist die Preisgestaltung welche an den Positionen in der CSV Datei abhängt. Ich muss das mittlere Packet kaufen um eine CSV Datei mit 6000 Zeilen einlesen zu können obwohl daraus nur 300 Produkte aktualisiert werden. Aber ich habe bisher keine bessere App gefunden und vergleichbare die Funktionieren sind noch teurer.

Using app

3 months

Total reviews

1

Average rating

4.0