
Syncerize ‑ multistore sync
Inventory Sync-Real-Time & Order Sync App for Shopify Stores
Rating
4.0
feedback
9
chart
#3,419
Reviews Over Time
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Reviews Summary
The reviews for Syncerize are mixed, with some users expressing frustration over limitations and lack of clear documentation, while others praise the app for its comprehensive syncing capabilities and excellent customer support. One common theme in the negative reviews is the app's inability to handle category metafields and metaobjects, leading to confusion and wasted time for users. On the positive side, users appreciate the app's ability to sync orders and stock effectively, its user-friendly interface, and the quick and helpful customer support provided by the team. Overall, Syncerize seems to be a valuable tool for managing inventory across multiple stores, but users should be aware of its limitations regarding metafield support.
Highlights
All reviews
July 31, 2025
We installed this app 7 days ago and opted for a paid plan. We synced 1,892 products, and while most product metafields were captured, only 50 products could be synced at a time — a significant bottleneck. Initially, our Meta field data of some field was stored in category metafields, but the app didn’t sync them. Upon contacting support, we were informed that category metafields aren't supported — only product metafields are. In response, we migrated over 7,000 products' data from category metafields to product metafields on our parent store and requested another sync. At this point, we were told that the app only supports product metafields with single values and doesn’t support metaobjects, which was never made clear earlier. As a result, we wasted nearly a week trying to make this work. Extremely disappointed with the misleading information and lack of proper metafield support documentation.
Thank you for your feedback. We appreciate you taking the time to share your experience with Syncerize. Syncerize is designed exclusively for product synchronization, which is why it does not support category metafields. Our documentation clearly outlines the supported metafield types, including single-value metafields, and it even lists down all the supported metafield types. https://syncerize.tawk.help/article/can-i-sync-shopify-metafields We're truly sorry for the time you and your team spent trying to make the app work. We aim to be as transparent as possible with our app's capabilities, and we regret that our documentation was not seen before you started the migration. Our goal is to be transparent about what our app can and cannot do. We are always working to improve our application and documentation and appreciate your input. Our support team is available to answer any questions you may have.
Nov. 30, 2024
When searching for an app that syncs orders and stock appropriately it is very hard to find an app that does it all. Especially for a decent price. Syncerize does it all. Most importantly the support not only helpful but very quick as well. Something very much needed for such a vital process.
Thank you for your thoughtful review! We're delighted to hear that Syncerize meets your needs. Offering a comprehensive, reliable solution at a fair price is what drives us, and it’s great to see it making a difference for your business. We’re always here to help and look forward to supporting your continued success!
Aug. 27, 2024
These guys are phenomenal, they have made best inventory syncing app around. Robust, simple to use and updates in real time. Also, requested a new feature and it was up and running by the next day!! highly recommend.
Thank you for the awesome review! We’re thrilled you find our app robust and easy to use. Supporting your business is our top priority, and we’re glad we could quickly add the feature you needed. We appreciate your recommendation and look forward to continuing to support your growth!
July 18, 2024
We couldn't not be more pleased with the service we've received from Syncerize Multistore Sync. We have a unique setup between 3 different Shopify stores, so we had a difficult time trying to find the right solution... until we found Syncerize. They worked with us to create a few unique setups that work perfectly for our setup. Couldn't be more pleased with their customer service!
Thank you so much for your kind words! We're delighted to hear that you've had a great experience with Syncerize Multistore Sync. Our team is dedicated to providing top-notch customer support and tailored development services to meet the unique needs of each of our clients. Your satisfaction is our priority, and we're thrilled that we could help create the perfect solution for your setup. We're always here to support you and your business.
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