My Candytown review for Syncio Inventory Sync

April 6, 2026

I unfortunately cannot recommend this app at all. The synchronization did not work, and even worse, the app created around 300 duplicate products during the process. These duplicates were faulty and incomplete, which made the situation even worse. As a result, I had to manually delete all of those duplicates and carefully check every single product to make sure I would not accidentally remove the wrong ones. That is an unacceptable amount of work and simply not okay. After finally cleaning up this mess myself, I wanted to resync everything. But apparently that is not really possible in bulk, because you first have to unsync everything first. However, I do not want to risk that, because I am afraid the app will once again create hundreds of duplicate products and leave me with another faulty synchronization. For that reason, I already contacted support. But even though this issue is urgent, I have now been waiting for almost two days without any response at all. That is extremely disappointing and absolutely unacceptable to me. I am demanding a prompt response and the immediate help I need with this issue. The way this is being handled right now is completely inadequate!!! Contact me under the following e-mail address: [email protected]