Abandoned Rhinestones review for SyncLogic
Oct. 17, 2020
I want to cancel account and stop recurring charges. Unfortunately I can't find any way to actually do that. The website just takes me back to my shop page. I'm no longer syncing. Being vague and not even having an original email from signing up w/ a link to cancel is poor thinking.
Hi. Canceling SyncLogic is something that is done inside your Shopify admin. Just visit the apps section of your Shopify admin at https://abandoned-rhinestones.myshopify.com/admin/apps and hit Delete next to the app. This is how any app that bills through Shopify is uninstalled and also removes an apps authorization to charge you or access your shop. There was an original email that went out when you installed to whatever email address you have listed with Shopify. I'm sorry if there was a delivery issue. We hope you'll reconsider your review in that this is more of a general issue in how apps on Shopify are uninstalled as a whole rather than feedback specific to our app.
