SyncLogic
The reviews for the SyncLogic Shopify App are overwhelmingly positive, with users praising the efficiency, ease of use, and excellent customer service provided by the support team, particularly Shane. Many users highlight how the app has helped them sync inventory seamlessly across multiple stores, saving them time and preventing overselling issues. The support team is commended for being responsive, helpful, and going above and beyond to assist users with their syncing needs. However, there are a few negative reviews mentioning issues with lack of functionality, slow response from support, and instances where the app caused disruptions or deleted products without warning.
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Updated Review I wanted to update my review now that my issue has been resolved. I received a reply from Shane at Oiizes Support, and I’m truly grateful for the clear explanation and the help provided. My store has now been accepted for connection with Synclogic, and I’m currently just waiting for my new supplier to approve the final connection. Although I do wish the supplier approval process moved a bit faster, I’m genuinely thankful for the support I received and the progress made. Because of this, I’m updating my review to 5 stars. Thank you for taking the time to help me get everything back on track.
Thanks so much for updating the review. Glad I could help get you connected. I'll keep an eye on your ticket. Let me know if you need any additional support. - Shane
The efficiency, helpfulness and ease-of-use of this App - for this price - is unfathomable! Running multiple brands across multiple geographic regions with differing Shopify Expansion stores brings with it innumerable challenges... but Syncing Inventory isn't one of them! All thanks to SyncLogic. Definitely could not live without this App in our Tech Stack.
Thanks so much for the kind review. I thrive on knowing we've helped your business. Let us know if we can be of service in any way. - Shane
My 5 star rating comes from the amazing customer service I received from Shane when trying to navigate through the syncing options and inventory. I basically received a 30 min in-depth tutorial, over the phone, about the different functions SyncLogic has to offer and what I should do to make sure my shop remains synced with my wholesaler. What I did learn, that can help others, is to watch the video they provide! After 1.5 months and several hours of trying to navigate the products synced, I learned watching that video could have helped me understand a lot more early on. I now feel extremely at ease knowing my products are correctly synced and my settings are geared towards my needs. Thank you so much Shane!
Thank you so much. Your review made my day. It was such a pleasure speaking to you and I truly enjoy seeing our customers thrive so I'm glad my call was helpful. - Shane
Tested multiple inventory sync apps and this one is the best value for money. Reliable and quick and to the point support. Could use more functionality but some other apps that are seemingly more advanced turn out not working.
We have always focused on accuracy and performance, and often times the customer doesn't notice improvements we make, so I'm really thankful you noticed and shared your experience with other. We'll keep plugging away at functional improvements too. Thanks so much for the kind review.
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