SyncLogic
The reviews for the SyncLogic Shopify App are overwhelmingly positive, with users praising the efficiency, ease of use, and excellent customer service provided by the support team, particularly Shane. Many users highlight how the app has helped them sync inventory seamlessly across multiple stores, saving them time and preventing overselling issues. The support team is commended for being responsive, helpful, and going above and beyond to assist users with their syncing needs. However, there are a few negative reviews mentioning issues with lack of functionality, slow response from support, and instances where the app caused disruptions or deleted products without warning.
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good day, i have sent you a mail with some questions i have in order to decide whether to go ahead and use the app. could you please look into my mail, sent from [email protected]? or how can i get in touch with you since i can not seem to find any means to mail or app you. kind regards happytoys.nl UPDATE AFTER 3 DAYS: still havent heard form you, is there a mail adress i can forward my uestions to?
Hi. I can't seem to find any message from happytoys.nl or from any mennovan. The rest of your email address in this review is obscured. I will try sending an email to the account we have for happytoys.nl but it's an info@ address so I'm not sure if it will reach the right inbox. Can you try us again at [email protected]? Update after 3 days: We have tried to reach you on all channels we can determine might work. Please email us at [email protected] if you see this edit. Thank you!
The efficiency, helpfulness and ease-of-use of this App - for this price - is unfathomable! Running multiple brands across multiple geographic regions with differing Shopify Expansion stores brings with it innumerable challenges... but Syncing Inventory isn't one of them! All thanks to SyncLogic. Definitely could not live without this App in our Tech Stack.
Thanks so much for the kind review. I thrive on knowing we've helped your business. Let us know if we can be of service in any way. - Shane
My 5 star rating comes from the amazing customer service I received from Shane when trying to navigate through the syncing options and inventory. I basically received a 30 min in-depth tutorial, over the phone, about the different functions SyncLogic has to offer and what I should do to make sure my shop remains synced with my wholesaler. What I did learn, that can help others, is to watch the video they provide! After 1.5 months and several hours of trying to navigate the products synced, I learned watching that video could have helped me understand a lot more early on. I now feel extremely at ease knowing my products are correctly synced and my settings are geared towards my needs. Thank you so much Shane!
Thank you so much. Your review made my day. It was such a pleasure speaking to you and I truly enjoy seeing our customers thrive so I'm glad my call was helpful. - Shane
Tested multiple inventory sync apps and this one is the best value for money. Reliable and quick and to the point support. Could use more functionality but some other apps that are seemingly more advanced turn out not working.
We have always focused on accuracy and performance, and often times the customer doesn't notice improvements we make, so I'm really thankful you noticed and shared your experience with other. We'll keep plugging away at functional improvements too. Thanks so much for the kind review.
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