SyncLogic
Boost sales with seamless product sync
Rating
4.5
feedback
84
chart
#812
All reviews
Rating Breakdown
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May 31, 2024
App is working great. I needed a couple modifications based on my specific use and Shane was excellent. He jumped right on it and followed it all the way through to perfection. App is working great!
Thanks so much. You made my day. It was a pleasure helping you with your setup. Let me know if there's anything else we can do for you. - Shane
May 29, 2024
The SyncLogic support team is top-notch. They’re quick to respond and thorough in their assistance. No need to panic if you run into any issues—they’ve got your back!
Wow. Thanks for the positive review. What shop did we help you with? I can't find any history for the shop you reviewed us from. I want to make sure to recognize what we did right! :)
May 22, 2024
Shane helped me greatly solve some drop shipping issues, when above and beyond! He also reached out by phone, very pleasant to talk with! Took a few days of discovery and repair but all my problems with the how it sync'd got worked out! Don't be afraid to get into more detail about what ever your needs are !
Hi. I also sent you a message via the ticket you opened with more details. In short, we don't sync the POS field and it appears that perhaps with a recent Shopify change new products are defaulting to going to POS if you have that sales channel enabled. I've written a script to detect and fix this for you as a short term solution and hope to roll out a permanent solution in the coming days. Update May 17th - I've just released an update that prevents drop ship products from going to POS when SyncLogic creates them, so the issue you reported should now be fixed. - Shane
March 3, 2024
SyncLogic has worked really well for syncing our two stores with a shared catalogue and inventory. It's a great value app, and it's versatile - you can choose exactly what product attributes to sync. I.e. use it for only inventory or only product descriptions if you choose. Also very responsive and thorough support should the need arise. Highly recommend.
Feb. 21, 2024
I have received personal great customer service from Jason using SyncLogic! He has reached out personally to me via email and phone to make sure I am understanding the app and that my business is getting full use of this great app!
Thank you so much for your review, we are so happy to hear that SyncLogic is useful for your store. Please don't hesitate to reach out in the future if you need anything!
Jan. 22, 2024
Very smooth functioning app. Support is very fast and thorough if you have questions. Jason is the best!
Thanks so much for the review!
Jan. 22, 2024
I don't often have to email support but when I do, they provide amazing customer service and always solve my issue! I can't imagine running my store without their app!
Thank you so much for the kind words! We are glad we can be of assistance helping you succeed with your business!
Dec. 22, 2023
I'm very happy with the service provided by Synclogic, the service that is provided just works well for our company's group of websites. Any issues and they are quick to respond, diagnose and fix. We have been using Synclogic for many years now and problems are few and far between. I would recommend this service to anyone that requires a hassle free solution to syncing data on multiple websites.
We are so glad that SyncLogic is helpful for your businesses. Thank you for your support!
Dec. 21, 2023
I loved having Synclogic in my last business, which has worked seamlessly as it should have for the last 4 years or so. I recently opened a new business and have set up Synclogic again for the new site, and had some specific requests and needs, and the level of support I've gotten has been above and beyond. i highly recommend this product for both working as it should, and very responsive troubleshooting assistance.
Thank you for the review! We appreciate your patronage, and look forward to working with you moving forward to help you achieve your business goals!
Dec. 21, 2023
I've been using SyncLogic for over a year and have had a great experience. My installation process was incredibly simple and I've received great support from the team. I have a number of applications running on my storefront and haven't experienced any disruptions from SyncLogic. If you are looking for an easy way to connect your products to another storefront for drop-shipping this is an affordable and simple option. I highly recommend it as drop-shipping is a great revenue builder for our brand!
Thank you for your kind words! We really appreciate your support and patronage. It's great to hear that SyncLogic works well for your business.
July 1, 2023
Great app and good support! We have used this app for a long time to sync products between some of our expansion stores and it's always worked perfectly! I love the feature that allows us to alter the price ratio between stores in particular as this gives us the ability to tweak a stores pricing depending on currency fluctuations.
March 30, 2023
Great tool. I save a lot of time using synclogic on our 7 Shopify stores. I can recommend everyone to use this system. In addition to this, their support is unsurpassed with fast response times even if you are sitting on the other side of the world.
Dec. 31, 2022
This app was perfect for my drop shipping. It was able to keep everything organized so I didn't have to. Any issues I had were addressed immediately and resolved in a positive manner.
Thanks for your positive review! We appreciate your business, and are happy that you are satisfied with SyncLogic!
Dec. 31, 2022
Update: Synclogic was very quick in responding to my review. They were able to reverse the charge for December since it was uninstalled. It's a great app that makes my website almost automatic. It is still not worth it for my business as my customers do not typically purchase enough to make it worth it. However, it I received more than 10 orders a week, I'd consider re-installing the app. Original Review: I was charged for the app even though I uninstalled it on December 2nd. It's overpriced and is not worth it for my shop.
Thank you for updating your review. Shopify's billing is somewhat confusing, and charges full months for the month that a store uninstalls. We are happy to refund prorated billing after a store uninstalls if a store reaches out and requests it.
Oct. 4, 2022
Absolutely amazing app! the products sync and upload very fast and it works just perfectly. The support is very quick and helpful and answered all of my complicated questions and also solved them. I wish I could give this app more than 5 stars!!
Aug. 10, 2022
Great app and equally as great support. They have fail-safes in order to prevent deleted products from being lost if the parent connection hasn't deleted it. The ability to disable sync settings so you can change title's, descriptions and etc.. This app will set you up for success, granted you put in as much effort as they have!
July 18, 2022
Great App, easy to use & if you're not sure support will help you every step of the way and product videos and instructions on what you need to do!
May 26, 2022
Excellent customer service. I was in a bind in regard to sync issue and they helped me resolve the same day. I have dealt with a lot of software companies and this one has some of the best customer support. Thank you.
It was a real pleasure working with you on this, and I'm glad we were able to find a workflow that can work for your unique needs. - Shane
Feb. 5, 2022
Had issues with sales prices staying in sync to my vendor. Contacted Synclogic & in 20 min received a response. Great customer service! Issue was resolved quickly! Thank you again!
Thank you for your patience and letting us resolve your issue!