Double AK Boutique review for SyncLogic

1 / 5

April 16, 2021

Not user friendly at all and finding instructions on how to use it, how to set it up are non existent unless the shop you are connecting to provides it.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback. We absolutely know we need to do better in terms of documentation and onboarding. We have been focusing on performance and accuracy and believe we've developed the best available balance performance, accuracy, and cost of any such application on the market. We have some improvements in mind, and we're always thinking that as soon as we add better documentation it will be outdated, but we are planning on adding that soon as well and trying to keep it up to date. You've been with us for a number of months, continue to be our customer, and it looks like SyncLogic has made all but a handful of your orders possible in that time. I understand that some particular lack of documentation must have been frustrating and led to this review, but I do hope you will consider what we have done well for you. We'd welcome any feedback you have on how we can improve the onboarding and documentation as we begin to dive into that. - Shane

SyncLogic for Shopify
SyncLogic
4.5 star
84 reviews

Boost sales with seamless product sync

Developer
Shopify App Store