All reviews

Rating Breakdown

  • 5
    95% (394 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 94% (376)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2022

The App is quite straight forward, and the app developer has been very helpful. I particularly like the fact that we can upload a csv file including all our tracking numbers, carrier, tracking link, for all our paypal orders, so that it can be prepared perfectly by our team first, then uploaded into the app, to finally being pushed into paypal system.

Using app

4 days

Total reviews

13

Average rating

3.6

Developer Reply

Wow 🙏🏻😊🙏🏻😊🙏🏻😊, thank you so much for your amazing support and kind words. We are building more exclusive features in SyncTrack so stay tuned. Feels truly wonderful to be part of your growth story Love from Joseph 💙💚💛🧡

1 / 5 Share

April 5, 2022

Changeing my review from 5 start to 1 star as I pay for this app to automatically sync with paypal and only a few days having the app I am having sync issues with some not all orders.

Using app

1 day

Total reviews

3

Average rating

1.0

Developer Reply

Hi Rawleigh's Healthcare Independent Distributor, Thank you for writing a review, I'm sorry to hear you had such a frustrating experience syncing the tracking number to PayPal, that's not what we like to hear. The issue should be fixed now, could you please help us to check? Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at [email protected] Thank you, Kaylee, Leader of Customer Support.

5 / 5 Share

March 24, 2022

We used this app on 2 stores, and have had success so far! There was a little hiccup at the beginning, but customer service helped us resolve it quickly! Very easy to setup.

Using app

14 days

Total reviews

8

Average rating

4.6

Developer Reply

Hi ThePhotoStick We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

March 16, 2022

The customer service is excellent. Stella is helpful and kind. If you want to add tracking information to your Paypal, choose SyncTrack, you won't regret it.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Yeelight Australia, Thank you for taking the time to provide a rating and your compliment to Stella! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team

5 / 5 Share

March 5, 2022

Amazing App it takes so much work away from me and integrates everything including sending my tracking to my customers into my merchant account PayPal great app

Using app

14 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi Beautilogic, Thank you for your review! I’m so glad to hear that you are happy with our app. We’re always looking for ways to improve the experience of our app, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your experience even better. All the best, Kaylee - Omega Team

5 / 5 Share

March 1, 2022

Amazing App!! Sync to paypal took a few minutes and now my funds will flow through much quicker and lower hold times. The team at Synctrack helped me with the install, all pre and post install queries in a matter of seconds on the online chat. If only every app provider was this good! I'd give 10 starts if I could.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi FactoryFast.com.au We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

March 1, 2022

Easy to use app and a really good customer service. Also it is really cheaper. The best tracking app we've used.

Using app

38 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hi MAM® ES Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Feb. 18, 2022

5/5, HIGHLY RECOMMEND. PayPal will destroy your cashflow with a hold up but this app prevented that from happening in the first place.

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Sunset Boutique Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team

5 / 5 Share

Feb. 15, 2022

Amazing app. By being able to submit tracking automatically, it helped us avoid any potential cashflow issues with PayPal.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Armed Forces Boutique, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

Feb. 6, 2022

Stella and Joseph are super responsive. I request a custom request due to my situation is little strange and the team happily helped to figure it out. Thanks a lot team!!!

Using app

About 2 months

Total reviews

15

Average rating

5.0

Developer Reply

Hi Momavo Jewelry, Thank you for taking the time to review your experience at Omega. I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Joseph & Stella, they are passionate about their work! We hope that our app will help you well with your business. If there are any questions about our app, please do let us know! Best regards, Kaylee - Omega Team

5 / 5 Share

Feb. 2, 2022

When there's too much to worry about with Paypal, this makes things easy. VERY SIMPLE and consistent. Takes the worrying out of PayPal's limitations.

Using app

4 days

Total reviews

14

Average rating

4.7

Developer Reply

Hi Gritty Soul, Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated. Best regards, Kaylee - Omega Team

5 / 5 Share

Jan. 13, 2022

We were getting notifications from Paypal about hitting a threshold on outstanding orders before they would start to hold back funds because Shopify was not telling Paypal that orders were shipped. There are plenty of apps on the market that syncs tracking with Paypal, with some of them charging massive amounts. We chose to run with Synctrack and within 10 minutes all of our problems went away with a low monthly cost. Customer service was instant and despite all the hard work they have put into making this process as easy as possible, they tried to push me towards the free account. It's not often people go out of their way to do what is best for you. The developer is not only talented but a genuinely good person too.

Using app

23 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Globe-Trotter Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and the developer Mr.Cong . Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Dec. 31, 2021

A great app to optimize order processing time for the Fulfillment team. You guys support enthusiastically and everything is very satisfied with me.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi Gift In Lab Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Dec. 29, 2021

Great, excellent functional design. It is a very easy-to-use app, which effectively improves my work efficiency.

Using app

5 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Wow Csnoobs Online Store! It sounds like you had a great time with us. Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Best, Kaylee - Omega Team

4 / 5 Share

Dec. 21, 2021

It's an amazing app and fully automated. you just need to add the PayPal account and the rest is taken care by the app.

Using app

30 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi Unique Safety Supplies, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Dec. 15, 2021

Really a good app that help me solve the PayPal tracking problem. And Stella always provides the best service. Thank you, you are the best!

Using app

3 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi Revopoint 3D Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support Stella. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Dec. 6, 2021

The support team and their backend team was so responsive and supportive in helping with tracking upload problems. Def recommended.

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Depology, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Nov. 19, 2021

very great app, saved me hours in labour of painstakingly having to enter all tracking myself and not screw it up. wish i had found it sooner

Store

T'EYES

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi T'EYES, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team

5 / 5 Share

Nov. 12, 2021

A++++ Works like a charm!!! Fast! Easy to set-up. Sync back your orders up to 360 days. In less than 5 minutes I've installed it, uploaded 40 paypal tracking to Paypal and not only saved me time but also helped me to recover all of my "frozen" revenues. Also a special mention to support which is fast and always available for any doubt or question!

Using app

23 minutes

Total reviews

24

Average rating

3.8

Developer Reply

Hi Catholically, Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner. We look forward to chatting with you again soon! Kaylee - Omega team

5 / 5 Share

Nov. 2, 2021

I use it on both my stores, these guys are professionals. Will check their other apps! Thank you, recommended!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi VILNO.CO! Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team. If there is anything we can support you further, please do inform us.