Moonizip review for Synder

For more than 1 month, the transactions made via Shopify payments are not imported into Synder (for some reason). Because of that, I cannot create invoices for my customers into Quickbooks, which is SUPER important to every business. I have contacted the customer support multiple times, and they keep answering they are on it for more than one month! Absolutely nothing has been done. They don't seem to understand the urgency of the topic...