T: Maintenance Mode
The reviews suggest the app can be useful for merchants who need a simple way to temporarily close or pause their store, especially for maintenance. One reviewer found it practical and easy to set up with minimal effort, and another noted that it worked well on desktop and appeared correctly in the theme editor on mobile. This points to a generally straightforward core function that can meet basic store-locking needs. However, there are notable concerns around reliability and support. One reviewer reported that the app did not behave correctly on mobile from the customer-facing side, leaving a half-created store live, which is a serious issue for merchants trying to protect their storefront. The same reviewer also criticized the lack of quick support and ended up relying on Shopify’s built-in password protection instead. Overall, the app seems helpful when it works, but inconsistent mobile behavior and slow support may limit trust for some users.
worked well on desktop, and showed up on mobile in the theme editor, but customer-facing on mobile my half-created store was live. With no quick to respond support I ended up just using the password protection built in to shopify
Sorry for the inconvenience you faced, and thank you for your review. Our team has already replied to your support email, and since we support multiple apps, emails are handled on a priority basis. The app was uninstalled before we could fully check the issue. Most likely, it was caused by a theme CSS conflict on mobile view, which our team could have fixed with proper setup.
very practical app if you wish to close your store temporarily for some maintenance measures. I was able to set this up with minimal effort and time. I did not venture into designing the message to my site theme, but I guess it would have been possible with some guidance.
Thank you so much for taking the time to leave such positive and detailed feedback. We greatly appreciate it.
Thank you for your feedback. We're sorry if your experience did not meet your expectations. Could you please share more details about your suggestions so we can work on improving our service?
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