T: Maintenance Mode
The reviews for the Shopify App are mixed, with one user mentioning that the app worked well on desktop but had issues on mobile, leading them to use Shopify's built-in password protection feature instead. They also noted the lack of quick support. On the other hand, another user found the app very practical for temporarily closing their store for maintenance, with easy setup and minimal effort required. They mentioned the possibility of customizing the message to fit the site theme with some guidance.
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worked well on desktop, and showed up on mobile in the theme editor, but customer-facing on mobile my half-created store was live. With no quick to respond support I ended up just using the password protection built in to shopify
Sorry for the inconvenience you faced, and thank you for your review. Our team has already replied to your support email, and since we support multiple apps, emails are handled on a priority basis. The app was uninstalled before we could fully check the issue. Most likely, it was caused by a theme CSS conflict on mobile view, which our team could have fixed with proper setup.
very practical app if you wish to close your store temporarily for some maintenance measures. I was able to set this up with minimal effort and time. I did not venture into designing the message to my site theme, but I guess it would have been possible with some guidance.
Thank you so much for taking the time to leave such positive and detailed feedback. We greatly appreciate it.
Thank you for your feedback. We're sorry if your experience did not meet your expectations. Could you please share more details about your suggestions so we can work on improving our service?
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