Tada Pop up Spin Wheel Popups
Increase Shopify Subscribers and Sales with Shopify Pop-Ups
Rating
4.7
feedback
275
chart
#876
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
27%
-
Less than a day
19%
-
Less than a month
23%
-
Less than a year
28%
-
More than a year
4%
Reviews Summary
The reviews for the Shopify App are a mix of positive and negative feedback. On the positive side, users appreciate the ease of use, customization options, and the effectiveness of the app in increasing email collection and sales. The customer service, particularly Jeremy, receives high praise for being responsive, helpful, and personable. Users also like the interactive spin-the-wheel feature and the impact it has on customer engagement. However, there are some negative aspects highlighted in the reviews. Some users experienced bugs and issues with the app, such as unexpected prize distribution in the spin-the-wheel game, which led to financial losses for businesses. Additionally, there were concerns about the pricing plan being based on impressions rather than the number of subscribers collected, leading to unexpected app disablement during peak sales periods.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 24, 2024
Disappointing service experience - no upgrades or improvements have been made in a long time.
Oct. 11, 2024
I used your spin-the-wheel app for a lottery event, and I set the probability of winning the first prize to 0.01%. Logically, only one person out of 10,000 should win! However, we’ve only collected just over a thousand emails, and yet 20 people have already won the first prize! This has caused us significant losses! Your app has a major bug, and I want to file a complaint! Most businesses, including mine, have a limited number of prizes to give away. It's not feasible for us to distribute prizes based on such unpredictable randomness, as it could lead to excessive winners in a short time frame, which is exactly what happened in my case. As a result, we've faced unexpected financial losses, not to mention potential damage to our brand's reputation due to unmet expectations from other customers. I strongly recommend that your software include an option to limit the number of prizes awarded, rather than relying solely on random probabilities. This would provide businesses with more control and prevent situations like ours, where prize distribution exceeds what was planned and budgeted for.
June 30, 2024
very cool app extension for my sotrore, I love the different designs and the way the animations are fine-perfcect moving; it's very great and I see now my visitor will love it. thank you for building it
April 18, 2024
Great app. lots of features and choice. Friendly and suppotive staff. Instant and easy set up. Lots of game choices and works with the website colours and theme. Super impressed
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more