TagFly Google Ads, GA4 & GTM
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really cool
Thank you for the cool feedback! 😎 We're glad you're enjoying TagFly Google Ads, Tag Manager! 🚀 Whether it’s for better tracking or smoother ad setup, we're here to help every step of the way. Thanks for choosing TagFly! 💙✨
Ben and Niel were swift and thorough in their help. Much appreciated for the solid team.
Thank you so much for your kind words! 🙏 We’re glad to hear that Ben and Niel were able to assist you quickly and thoroughly — they’re truly rockstars on our team! 🌟 At TagFly Google Ads, Tag Manager, we’re committed to giving you both powerful tools and reliable support to make your tracking seamless and effective 🎯💼. Thanks again for choosing TagFly — we’re here whenever you need us! 🚀😊
The reasons I uninstalled this app after MANY hours of integration and attempts to correct data accuracy issues: 1. This app does not track the full information of the customer journey that I need through all of the platform integrations of GA4, FB/IG, TikTok 2. This app does not provide basic reporting and exporting abilities to track over time for analysis 3. This app has not worked properly with updated data abilities since upgrading. I have spent several hours (late at night) to try to resolve this with customer service to no full resolution. 4. My experience with customer service has been poor. Issues have not been fully resolved. Each of the six times I’ve started working with customer service, I have had to start from the beginning, going over the same information, with no resolve. I have been told that the developers would fix it, or be in contact when they did not follow through, or resolve the issue, or only partly resolved the issue.
Hello there, I’m sorry to hear about your experience and appreciate you taking the time to provide feedback. Our developer have fixed all issues related to reporting, and updates will roll out in time with the platform. Regarding the exporting feature, it is currently in our backlog for research and development. Implementing this feature is complex, but we’re committed to working on it in the near future. I also apologize for the poor experience with our customer service. I understand the frustration of having to start from the beginning each time you reach out. To better assist you, I’d like to offer our personal contact line for one-on-one support if you prefer. Thank you for your patience and understanding as we work to improve our services. Best regards, Kaylee
Malgré des complications de configuration l'équipe a été d'une grande aide.
Merci beaucoup pour votre avis ! ⭐ L’équipe est ravie d’avoir pu vous aider malgré les complications. 😊 N’hésitez pas à nous recontacter si besoin. 🙌💖
The TagFly team supported me throughout the entire installation process and was always available to answer my questions. Their support was fast, helpful, and highly professional. Truly one of the best experiences I’ve had with a Shopify plugin. Bravo – keep up the great work!
Thank you so much for your amazing 5-star review! Your kind words made our day! 🥰 We're thrilled to know you enjoyed your experience with us. 🎉 Your support means the world to us, and we can't wait to serve you again! 🙌 If there's anything else we can do to make your experience even better, just let us know. Have an awesome day! 🌈
The support is great and they seem genuinely helpful and nice, but I had problems since day one. (Google Ads not tracking, Meta tracking but not assigning events to the campaigns anymore...) I don't know if I just got unlucky, because I see these amazing ratings, but really double check your conversions because in my case both Google/Meta were really off. Luca
Hi Luca, Thank you so much for your honest feedback, and we're truly sorry to hear about the issues you experienced with Google and Meta tracking. We’re really glad to hear you found our support team helpful and kind—that means a lot to us. That said, we completely understand how frustrating it must have been to face tracking problems from day one, especially when accurate conversion data is so crucial for your campaigns. We would genuinely appreciate the opportunity to support you again. If you’re open to it, we’d love to help you reinstall the app with direct support from our technical team to make sure everything works as expected from the start. Please don’t hesitate to reply to our support email or reach out to us again via email [email protected] or our 24/7 support channel. We're here to help and committed to giving you the reliable experience you deserve.
Easy installation, very good support and just a complete game changer when you need to track conversions on many channels. I tried to implement tracking without an app first, that was a waste of time when you can use this app instead.
🌟 Thank you so much for your fantastic feedback! We're delighted to hear that the easy installation and strong support made a difference for you. It’s great to know our app has been a game changer for tracking conversions across many channels. We appreciate your trust and are always here to help make your experience even better! 🙌💙
Best for tracking
👍 Thank you for your positive feedback! We're happy to hear you find our app the best for tracking. If you need any support, we’re here to help! 💙🙌
Amazing plugin for shopify. And great customer support. Very easy setup for GTM Integration. Just a request. Allow to add at least 2 destinations in a free plan.
🌟 Thank you so much for your great feedback! We're glad to hear you find the plugin amazing and the GTM integration easy to set up. We appreciate your suggestion about adding at least 2 destinations in the free plan — we’ll definitely take it into consideration as we continue improving the app. Thanks for being part of our community! 🙌💙
Easy set up, apart from a minor issue which was totally my own fault - used the online support where Joyce and Tracy helped me identify and fix the issue, getting everything running smoothly. Super polite, friendly and helpful staff, thank you!
🌟 Thank you so much for your kind feedback! We're glad Joyce and Tracy could help you quickly identify and fix the issue, and that everything is running smoothly now. We appreciate your kind words about our polite and friendly support team — we're always here to help whenever you need us! 💙🙌
Thank you for the 5-star rating! 🌟😊 We’re so happy to hear that you’re enjoying TagFly Google Ads, Tag Manager. If you ever need any help or have more questions, we’re here for you! 🙌 Thanks again for your support! 💚
Good support.
Thank you for your feedback! 😊 We’re glad to hear that you had a positive experience with our support team for TagFly Google Ads, Tag Manager. If you need any further assistance or have questions, don’t hesitate to reach out. We’re always here to help! 🙌💙 Thanks for choosing TagFly! 💚
Support is amazing!
Thank you so much for the kind words! 😊 We're thrilled to hear that you had such a positive experience with our support team! They're always ready to help and make sure everything goes smoothly for you. If you need anything else, feel free to reach out! 🙌
This app is amazing. It's well built, manageable inside Shopify, straightforward installation and guidence through setup. For the first time ever I got my purchases matched 100% in GA4 to the Shopify reported sales. On top of that, we got some issues regarding recent GTM changes about automatic Google tags, and their support team was amazing - top level service and response times despite our different time zones.
Thank you for the amazing review! 🎉 We’re so happy to hear that TagFly has been a game changer for your Google Ads and Tag Manager setup! The fact that you were able to match your purchases 100% in GA4 to Shopify’s reported sales is fantastic! 📊🚀 We’re also glad that our support team could assist you quickly, even with the challenges around recent GTM changes. Their dedication to providing top-level service, no matter the time zone, is something we truly pride ourselves on! 🌍💪 Thanks again for sharing your experience — we appreciate your trust and your high recommendation! 😊 If you need any further support, we’re always here for you!
good app and great customer support
Thank you for the positive feedback on TagFly Google Ads, Tag Manager app! 😊 We're thrilled to hear that you’re enjoying the app and that our customer support has been helpful. Your satisfaction means a lot to us — thanks for choosing TagFly! 💖📊✨
The integration only worked through GA4 setup. Despite the excellent and responsive support from Customer Service, we were unable to get conversion goals functioning directly within Google Ads. In the end, the only reliable solution was to import the goals from GA4 into Google Ads — this was the only setup that worked as intended. Despite this limitation, I ultimately returned to using this app after testing several alternatives that failed to meet our needs, including: Stape Server GTM Levar Conversion Tracking ∞ Google Ads Tracking & GTM GroPulse GTM & Data Layer In fact, we tried most of the available apps. Many were removed shortly after installation either because they couldn’t be configured properly or simply didn’t work for our setup. This app, while not perfect, was the only one that gave us a working integration — and for that reason, we decided to continue using it.
Dear our customer, Thank you for sharing your feedback, and I sincerely apologize for the frustration experienced during the setup process. I understand how important it is to track conversions accurately and promptly. To clarify, the delay in Google Ads conversion data was likely due to two factors: 1. Timeframe: Google Ads typically requires 12–24 hours to process and display conversion data after the first recorded event. Your tracking was enabled on May 26 (17:34 UTC), and by May 28, the system may not yet have captured conversions—especially if no users converted from ads during that short window. 2. Channel Removal: On the evening of May 28, the Google Ads channel was disconnected, which halted all tracking. Our team had shared a detailed report confirming no ad-driven conversions occurred between May 26–27, and we advised allowing more time for data to populate. While the GA4 workaround resolved the issue, I hope you can connect Google Ads again and give it some time to capture the data. If you encounter any issues, our support team is always happy to help. Your patience and understanding are greatly appreciated. Best regards, Kaylee from Tagfly Team
Ben Helped me to set Up the GA4. I hope it will work now!
Thank you for your review of TagFly Google Ads, Tag Manager app! 😊 We're glad to hear that Ben was able to help you set up GA4 — fingers crossed everything runs smoothly from here! If you run into anything or need further assistance, we’re always here to support you. 🚀💙
Support was very helpful. Recommended
Thank you so much for your lovely review of TagFly Google Ads, Tag Manager app! 😊 We're happy to hear our support team was helpful and that you'd recommend the app. If you ever need anything else, we're always here for you! 🚀💙
Andy was great at helping me check if everything was set up, I'll have to wait and see if the tracking and conversions are tracking properly.
Thank you for your review of TagFly Google Ads, Tag Manager app! 🚀 We're glad to hear that Andy was able to assist you with the setup. 😊 If you have any questions or need further help while monitoring your tracking and conversions, feel free to reach out. We're always here to support you! 👍🎯
Excellent Support I must say! Even better than google's official rep (i'm based in HK) Highly recommeneded!
Wow! 🤩 Thank you for your amazing feedback! We're so happy to hear that our support for TagFly: Google Tag & Conversion API app exceeded your expectations—even better than Google’s official rep! 🚀💙 Highly appreciate your recommendation! If you ever need help, we're always here for you. 😊✨
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