Rating

5.0

feedback

77

Reviews

chart

#1,425

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    4%
  • Less than a month
    26%
  • Less than a year
    57%
  • More than a year
    6%

Reviews Summary

The reviews for the Tangent app on Shopify are overwhelmingly positive, with users praising the exceptional customer service, ease of customization, and effectiveness of the app in engaging customers and increasing sales. Many users highlighted the responsiveness and helpfulness of the Tangent team, mentioning how they went above and beyond to assist with setup, customization, and any questions or issues that arose. The app's AI-driven quiz feature was particularly appreciated for its ability to provide personalized recommendations to customers, leading to better engagement and conversions. Users also mentioned the seamless integration of the app with their stores and the valuable insights provided by the analytics dashboard.

Highlights

Exceptional customer service and support
Ease of customization and setup
Effectiveness in engaging customers and increasing sales
AI-driven personalized recommendations
Seamless integration and valuable analytics dashboard

Rating Breakdown

  • 5
    99% (76 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (75)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 1, 2025

I’m grateful for this app. My first time using this kind of app. I got all my questions answered and received all the help needed to complete proper set up. All is working smoothy. Making a difference is cx experience and overall buys.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Tangent AI has been an amazing partner. Super fast, incredibly helpful, and always responsive. The quiz setup was smooth and easy, and their support throughout the entire process was outstanding. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Phenomenal company and app. Mayank does a great job managing the project, making sure no email is left behind and all the deadlines are met. Sushil, the head of the actual development, is very friendly, knowledgeable, and patient. He provided solutions confidently and quickly, always responding on point without leaving anything to doubt, luck or chance. There was no customization too difficult for this team (we had a few creative asks!) Overall, we got going quickly and painlessly. The app works exactly like we imagined it and the setting it up process was methodical and well executed.

Store

GLO24K

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

I can't recommend Tangent enough! The service and support have been outstanding from start to finish. I have been working with Tangent to create a customized skincare quiz. I was really impressed with how seamless it was to adapt the quiz to suit my brand's voice and identity.

Store

Gllosse

Using app

4 months

Total reviews

2

Average rating

5.0

All reviews

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