Rating

5.0

feedback

78

Reviews

chart

#1,389

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    5%
  • Less than a month
    26%
  • Less than a year
    58%
  • More than a year
    6%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app's functionality, customization options, and the exceptional support provided by the Tangent team. Many users highlighted the ease of setting up the app and its effectiveness in engaging customers and increasing sales. The personalized quizzes, AI-driven features, and seamless integration with other tools like Klaviyo were also mentioned as key strengths of the app. Users appreciated the quick responses from the support team and their willingness to go above and beyond to ensure a smooth experience for the merchants.

Highlights

Positive feedback on app functionality and customization
Exceptional support from the Tangent team
Ease of setting up the app and effectiveness in engaging customers
Praise for personalized quizzes and AI-driven features
Seamless integration with other tools like Klaviyo

Rating Breakdown

  • 5
    99% (77 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (77)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 21, 2025

Excellent experience! Sushil and Kumar are very professional and supportive. We just we live, hope we see good results with it!

Using app

7 months

Total reviews

16

Average rating

5.0

4 / 5 Share

Dec. 15, 2025

Setting this app up has been very frustrating, however nice app but I'm not understanding nor getting it...Also I'm using Chatgpt to help but it makes it no better, wish there was someone who could do this for me : (

Using app

About 14 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hey, Thank you for sharing this feedback - we’re really sorry the setup felt frustrating. We’d love to help make this easier for you. Please reach out to us at [email protected], and our team will be happy to support you. Our support email is also listed on the app page, and we typically respond within 24 hours. We’re also more than happy to jump on a Zoom call and walk you through everything step by step. While we do have documentation and tutorials available within the app, we know that sometimes a live walkthrough makes all the difference - and we’d be glad to help in whatever way works best for you. Looking forward to helping you get fully set up and feeling confident with Tangent 💙 Team Tangent

5 / 5 Share

Dec. 1, 2025

I’m grateful for this app. My first time using this kind of app. I got all my questions answered and received all the help needed to complete proper set up. All is working smoothy. Making a difference is cx experience and overall buys.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Tangent AI has been an amazing partner. Super fast, incredibly helpful, and always responsive. The quiz setup was smooth and easy, and their support throughout the entire process was outstanding. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Phenomenal company and app. Mayank does a great job managing the project, making sure no email is left behind and all the deadlines are met. Sushil, the head of the actual development, is very friendly, knowledgeable, and patient. He provided solutions confidently and quickly, always responding on point without leaving anything to doubt, luck or chance. There was no customization too difficult for this team (we had a few creative asks!) Overall, we got going quickly and painlessly. The app works exactly like we imagined it and the setting it up process was methodical and well executed.

Store

GLO24K

Using app

About 1 month

Total reviews

4

Average rating

5.0

All reviews

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