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i've been using this app for about a month and a half now and i have to say that my experience has not been good. the customer support is excellent and they do fix everything within several days but i've been blogging every week and every other week there are a number of issues that need to be fixed. it really slows down my work flow and wastes my time when i have used my credits to generate a blog post and then discover there several issues that i have to contact support about. i.e. text not showing up correctly, paragraphs running together, social media buttons not functioning correctly or showing up in the middle of the page when trying to edit. these are only a few examples out of many i've experienced. then i have to wait several days for them to be fixed before i can properly edit the post and share to social media. so it interrupts my work flow. i'm bummed because i really like the features of the app but i'm afraid i'm going to have to find an alternative.
Thank you for sharing this feedback, and we’re truly sorry for the interruptions you experienced. We understand how frustrating it is to spend credits generating a post and then have formatting or editing issues slow down your workflow. The issues you reported — including text display problems, paragraphs running together, and social media buttons not functioning correctly or appearing in the wrong place while editing — have now been fixed. We’ve also made additional improvements and checks to help prevent these types of problems from happening again. We really appreciate that you recognized our support team, and we’re sorry the app did not feel reliable enough for your weekly blogging workflow at the time. If you’re open to giving it another try, we’d be happy to review your setup, make sure everything is working smoothly, and help restore any credits affected by these issues. Thank you again for helping us improve the app. Your feedback has directly led to fixes that should make the experience much smoother going forward. Best regards, Tapita Team
After uninstalling this app. It has left garbage files all over my theme. avoid
Hi there, We sincerely apologize for the inconvenience you experienced after uninstalling our app. When the app is removed, there are some files that need to be manually deleted. This is because, after uninstallation, the app no longer has permission to edit your theme code to fully remove all remaining code. Because of that reason, all page builder apps left some code after uninstall, not just our app. Please rest assured that any code left on your website is already disconnected from our servers and is completely safe. We have a step-by-step guide available to help you remove the remaining code. Alternatively, you can contact our support team, and we’ll be happy to assist you with the removal process. https://tapita0.zohodesk.com/portal/en/kb/articles/completely-remove-tapita-from-your-shopify-store Thank you for your understanding. We’re here to help with any further questions or support you may need. Best regards,
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