TargetBay Product Reviews
Build Trust & Increase Sales with Customer Reviews
Rating
4.7
feedback
47
chart
#6,330
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
19%
-
Less than a year
49%
-
More than a year
30%
Reviews Summary
The reviews for the TargetBay Shopify App are overwhelmingly positive, with users praising the app's functionality, customer service, and ability to generate reviews and increase sales. Many users appreciate the ease of setting up review flows, requesting rich media, and the option to syndicate reviews to platforms like Walmart. Customer service representatives like Ron, AK, and Danielle are highlighted for their responsiveness, knowledge, and helpfulness in resolving issues and providing guidance on email marketing and automation strategies. Users also mention the seamless transition from other apps and the overall satisfaction with the results and ROI obtained from using TargetBay. However, there are a few negative reviews mentioning issues with the app's reliability, limited features compared to other platforms, and miscommunication regarding policies and discounts.
Highlights
Review RSS Feed
All reviews
Sept. 9, 2025
We all know reviews are one of the keys to being successful. TargetBay makes is super simple. I can easily set up review flows, ask for rich media (photos, video,etc.). The other big plus for me is they can syndicate the reviews to Walmart! Loving the App. Their service is top notch too.
Nov. 20, 2024
Mace has been exceptional. We're by no means experts at email marketing and Mace has been extremely patient, knowledgeable and most importantly educational. Working with him is a pleasure. He's always available for my laundry list of questions and concerns which is greatly appreciated.
Aug. 20, 2024
I was skeptical about switching at first but everything has been going really well. Great customer service and a great product. Glad i switched. Thank you!
April 18, 2024
Well run company that actually cares about their customers. They want you to succeed. We were sent over to another company when we changed over from BigCommerce. I wish we had just stayed with this company. They have set up many automations and the return on investment is much better.
March 20, 2024
By now the experience with TargetBay has been great! The transition was pretty easy and the team has been really welcoming and helpful. Ron and KJ are super responsive and answer all my questions in a fast manner. Was having some issues with our previous app and TargetBay has helped us solve most of our issues.
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