TargetBay Product Reviews
Product and Picture Reviews App
Rating
4.6
feedback
48
chart
#4,041
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
19%
-
Less than a year
50%
-
More than a year
29%
Reviews Summary
The reviews for the TargetBay Shopify App are overwhelmingly positive, with users praising the ease of setting up review flows, the ability to request rich media like photos and videos, and the excellent customer service provided by the team. Users appreciate the responsiveness of the support staff, with specific mentions of account managers like Ron, Ben, AK, and Danielle who have been instrumental in providing assistance and guidance. The app's features, including email marketing, customer reviews, and marketing automation, have helped users improve their businesses and generate positive results. However, there are a few negative reviews highlighting issues with the app's reliability, limited free plan duration, and communication discrepancies regarding discounts.
Highlights
Review RSS Feed
All reviews
Sept. 9, 2025
We all know reviews are one of the keys to being successful. TargetBay makes is super simple. I can easily set up review flows, ask for rich media (photos, video,etc.). The other big plus for me is they can syndicate the reviews to Walmart! Loving the App. Their service is top notch too.
Nov. 20, 2024
Mace has been exceptional. We're by no means experts at email marketing and Mace has been extremely patient, knowledgeable and most importantly educational. Working with him is a pleasure. He's always available for my laundry list of questions and concerns which is greatly appreciated.
Aug. 20, 2024
I was skeptical about switching at first but everything has been going really well. Great customer service and a great product. Glad i switched. Thank you!
April 18, 2024
Well run company that actually cares about their customers. They want you to succeed. We were sent over to another company when we changed over from BigCommerce. I wish we had just stayed with this company. They have set up many automations and the return on investment is much better.
March 20, 2024
By now the experience with TargetBay has been great! The transition was pretty easy and the team has been really welcoming and helpful. Ron and KJ are super responsive and answer all my questions in a fast manner. Was having some issues with our previous app and TargetBay has helped us solve most of our issues.
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