TargetBay Product Reviews for Shopify

TargetBay Product Reviews

Product and Picture Reviews App

Developer
View on App Store

Rating

4.5

feedback

65

Reviews

chart

#5,104

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    14%
  • Less than a year
    35%
  • More than a year
    48%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team at TargetBay. Customers appreciate the responsiveness, knowledge, and dedication of the support staff, particularly mentioning individuals like Ron, Ben, AK, and Senthil. The app is praised for its user-friendly interface, ease of use, and effectiveness in email marketing, customer reviews, and marketing automation. Many users have mentioned successful transitions from other platforms like Yotpo and have seen improved results in generating reviews and increasing sales. However, there are a few negative reviews mentioning issues with the free plan limitations, unreliable review system, and lack of robust features compared to other apps like StampedIO and Klaviyo.

Highlights

Exceptional customer service and support
User-friendly interface and ease of use
Successful transitions from other platforms
Positive impact on generating reviews and increasing sales
Issues with free plan limitations and lack of robust features

Rating Breakdown

  • 5
    92% (60 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    5% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 20, 2024

Mace has been exceptional. We're by no means experts at email marketing and Mace has been extremely patient, knowledgeable and most importantly educational. Working with him is a pleasure. He's always available for my laundry list of questions and concerns which is greatly appreciated.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

I was skeptical about switching at first but everything has been going really well. Great customer service and a great product. Glad i switched. Thank you!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2024

Well run company that actually cares about their customers. They want you to succeed. We were sent over to another company when we changed over from BigCommerce. I wish we had just stayed with this company. They have set up many automations and the return on investment is much better.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2024

By now the experience with TargetBay has been great! The transition was pretty easy and the team has been really welcoming and helpful. Ron and KJ are super responsive and answer all my questions in a fast manner. Was having some issues with our previous app and TargetBay has helped us solve most of our issues.

Using app

21 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 19, 2023

Once you start using the program it's very intuitive. If you need help, the team is quick to resolve the issue. Customer service is what sets Target Bay apart!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

All reviews

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