TargetBay Product Reviews
Product and Picture Reviews App
Rating
4.5
feedback
65
chart
#8,789
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
14%
-
Less than a year
35%
-
More than a year
48%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the team at TargetBay. Customers appreciate the responsiveness, knowledge, and patience of the support staff, particularly mentioning individuals like Ron, Ben, AK, and Senthil. The app is described as user-friendly, with features that have helped businesses improve their email marketing, customer reviews, and marketing automation. Users also highlight the seamless transition from other platforms like Yotpo and the effectiveness of the review platform in generating more product and site reviews. However, there are a few negative reviews mentioning issues with the reliability of the review system and challenges with the free plan limitations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 20, 2024
Mace has been exceptional. We're by no means experts at email marketing and Mace has been extremely patient, knowledgeable and most importantly educational. Working with him is a pleasure. He's always available for my laundry list of questions and concerns which is greatly appreciated.
Aug. 20, 2024
I was skeptical about switching at first but everything has been going really well. Great customer service and a great product. Glad i switched. Thank you!
April 18, 2024
Well run company that actually cares about their customers. They want you to succeed. We were sent over to another company when we changed over from BigCommerce. I wish we had just stayed with this company. They have set up many automations and the return on investment is much better.
March 20, 2024
By now the experience with TargetBay has been great! The transition was pretty easy and the team has been really welcoming and helpful. Ron and KJ are super responsive and answer all my questions in a fast manner. Was having some issues with our previous app and TargetBay has helped us solve most of our issues.
Oct. 19, 2023
Once you start using the program it's very intuitive. If you need help, the team is quick to resolve the issue. Customer service is what sets Target Bay apart!
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