TargetBay Product Reviews
The reviews for the TargetBay Shopify App are mostly positive, highlighting the excellent customer service provided by the team, especially mentioning specific account managers like Ron, Ben, AK, and Danielle. Users appreciate the ease of setting up review flows, the ability to ask for rich media, and the syndication of reviews to platforms like Walmart. The app has been praised for streamlining email marketing, customer reviews, and marketing automation, leading to increased sales and positive results. However, there are a few negative reviews mentioning issues with implementation, lack of robust features compared to other apps, and concerns about the reliability of the review system.
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This company is cold calling and can't even answer the phone once the call connects. Stop wasting small business's time with poor strategy and implementation. Another american company whose sales execs think that Canadians want to support them. Come on y'all, do better and stop wasting those precious VC dollars on bad strategy.
We want to clarify that this store's was not to use the app. We noticed that they barely used the app. They have installed this app with the intention of writing a one-star review. We did not cold call them. We are a small business too and it is painful to see another small business using app store reviews system to hurt someone. We openly appreciate any critical feedback about the product if you have any. Thanks.
We all know reviews are one of the keys to being successful. TargetBay makes is super simple. I can easily set up review flows, ask for rich media (photos, video,etc.). The other big plus for me is they can syndicate the reviews to Walmart! Loving the App. Their service is top notch too.
Mace has been exceptional. We're by no means experts at email marketing and Mace has been extremely patient, knowledgeable and most importantly educational. Working with him is a pleasure. He's always available for my laundry list of questions and concerns which is greatly appreciated.
I was skeptical about switching at first but everything has been going really well. Great customer service and a great product. Glad i switched. Thank you!
Well run company that actually cares about their customers. They want you to succeed. We were sent over to another company when we changed over from BigCommerce. I wish we had just stayed with this company. They have set up many automations and the return on investment is much better.
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