TargetBay Product Reviews
Build Trust & Increase Sales with Customer Reviews
Rating
4.2
feedback
49
chart
#6,824
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
2%
-
Less than a month
18%
-
Less than a year
49%
-
More than a year
29%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, helpful account managers like Ron and Ben, easy setup, and useful features such as review flows and syndication to platforms like Walmart. Customers appreciate the responsiveness of the support team and the effectiveness of the app in generating reviews and improving marketing strategies. However, some negative themes include issues with implementation, lack of robust features compared to other apps, and concerns about reliability and pricing, especially regarding the free plan limitations.
Highlights
Review RSS Feed
All reviews
March 12, 2026
This company is cold calling and can't even answer the phone once the call connects. Stop wasting small business's time with poor strategy and implementation. Another american company whose sales execs think that Canadians want to support them. Come on y'all, do better and stop wasting those precious VC dollars on bad strategy.
We want to clarify that this store's was not to use the app. We noticed that they barely used the app. They have installed this app with the intention of writing a one-star review. We did not cold call them. We are a small business too and it is painful to see another small business using app store reviews system to hurt someone. We openly appreciate any critical feedback about the product if you have any. Thanks.
Sept. 9, 2025
We all know reviews are one of the keys to being successful. TargetBay makes is super simple. I can easily set up review flows, ask for rich media (photos, video,etc.). The other big plus for me is they can syndicate the reviews to Walmart! Loving the App. Their service is top notch too.
Nov. 20, 2024
Mace has been exceptional. We're by no means experts at email marketing and Mace has been extremely patient, knowledgeable and most importantly educational. Working with him is a pleasure. He's always available for my laundry list of questions and concerns which is greatly appreciated.
Aug. 20, 2024
I was skeptical about switching at first but everything has been going really well. Great customer service and a great product. Glad i switched. Thank you!
April 18, 2024
Well run company that actually cares about their customers. They want you to succeed. We were sent over to another company when we changed over from BigCommerce. I wish we had just stayed with this company. They have set up many automations and the return on investment is much better.
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