JEALOUSY review for tawk.to Live Chat

1 / 5

May 17, 2023

Like many have said, the interface is quite clunky. It could definitely use an update. Features are nice, but the Shopify data sync leaves lots to be desired. My biggest gripe (and reason for uninstalling) is their branding is everywhere. Everywhere. It's not a simple, subtle "powered by x" like other providers. No. It boldly advertises its own product and redirects customers away from your site. In the main chat window, for example, there's a huge button right above the text field that is almost impossible not to accidentally click and be redirected to tawk.to. It is extremely unprofessional. Not to mention, not a very classy practice from tawk.to. And honestly, greedy and a waste of resources. Most consumers are not needing a chat app, so there's no point in tawk.to using it's own customers to try and siphon consumers to their site to begin with. Anyway. I'm uninstalling. It's not worth paying $20 a month just to remove the disrespectful advertising.

Using app

34 minutes

Total reviews

3

Average rating

3.3

tawk.to Live Chat for Shopify
tawk.to Live Chat
3.8 star
237 reviews

tawk.to Live Chat App for your Shopify Store

Developer
Shopify App Store