Tea Palace review for tawk.to Live Chat
March 28, 2017
Excellent. Super easy to install, configure and for client to use. ONLY criticism would be that I find the notification of conversation very easy to miss on a desktop without sound - but that's my fault for not having sound. Seems almost rude to own brand and deprive the developer of well deserved recognition. Thank you
Hi Tea Palace, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find value in our product and find it easy to use. Our default desktop sound notification has a loud ring that can quickly get your attention when a visitor is ready to chat. You can choose the sound you hear, the volume and the number of times it is repeated. To learn more click the following links: 1. Enabling Desktop notifications https://help.tawk.to/article/enabling-desktop-notifications 2. Managing sound settings and desktop notifications https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications 3. Enabling notifications on Android https://help.tawk.to/article/enabling-notifications-on-android 4.Enabling sound and badge notifications on iOS https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
