The Chalk Boutique review for tawk.to Live Chat
June 4, 2017
Just started using it. Love it. Is there anyway to auto set the working hours ? I am using the app on iOS and I don't want to manually set myself Offline .
Hi The Chalk Boutique, Thank you for choosing tawk.to and for sharing your question here. The Scheduler allows you to manage the operating days and times of the widget. Once the Scheduler is activated, you don't need to worry about forgetting to log out or manually setting your status to Offline. To access the Scheduling feature, follow the steps below: 1. Go to Admin (gear icon) in the left sidebar. 2. Select Chat Widget 3. Select Scheduler Note that you have to be logged in to the Dashboard during operating hours to be online. If there's no Agent online and logged in, the widget will still be offline. To learn more, visit this link: https://help.tawk.to/article/using-the-widget-scheduler If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min