Mbkplanners review for tawk.to Live Chat
Oct. 25, 2017
I've only just started using this app. PROS: Free, has a lot of information (also a con), seems to be working on Safari. CONS: Has a LOT going on within the app. It is a bit much and could really be scaled back and redesigned to make it more user friendly. Does not appear to be working on Google Chrome (chat box doesn't appear at all).
HiMbkplanners, Thank you for choosing tawk.to and for sharing your challenge here. We value your feedback and will continue to work on improving our UI design. We have just released a major update to our widget. See our latest release here: https://www.tawk.to/category/updates/ Our Widget Cards allow you to personalize the content of your widget. You can add any kind of content to your widget, including videos, images and a knowledge base search bar. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards The tawk.to Dashboard supports Google Chrome and other known browsers (Safari, Opera, Firefox and Edge). We have a 24/7 support line that you can contact for urgent matters. Our live agents are always available to assist you. Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
