Burningimpressions review for tawk.to Live Chat
Jan. 26, 2018
I wanted to wait until I'd used the app for a while before leaving a review, as I wanted to give it a fair trial, not a 'knee-jerk', first impression review. I read so many reviews that people put up without getting to 'know' the product first, to really use it, and that isn't fair to the developers or the people reading them. That said, I am VERY impressed with tawk.to Live Chat. It was easy to set up, quite customizable, and has SO much info - far more than I would expect in a 'chat app', much less a FREE one. SO many features, and no, I don't and won't use them all, as I'm a small home-based business, but I can see how these would benefit a larger company for sure. I did try other apps first and they just didn't work for me. This app was installed and ready to go in minutes - on all my devices, which is something that the other apps failed miserably at. I still have a bit of a learning curve, but I am very satisfied. Totally reliable, I never miss a customer question, and have been able to close sales just because of having the ability to answer questions live, on the spot, when the customer is 'in buy mode'. Great job on this app - far more than I would expect for free, and more good things to come - can't wait!!
Hi Burningimpressions, Thank you for choosing tawk.to and for giving us a 5-star review! The tawk.to app will always be free! Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min
