memepets review for tawk.to Live Chat
July 2, 2019
Almost 3 weeks for a support ticket to just set up my store. Contacted them 3 times to try and ask them to hurry it. Asked for a refund and they just stopped replying... :/ avoid them
Hi memepets, This is Sienna from tawk.to. Thank you for reaching out. We do apologize for the challenges you experienced with our support team. In some circumstances, it’s necessary to escalate cases to find answers and additional time is needed to revert back to you. To check the status of your ticket and your refund request, I will need the following details: 1. Property ID/website: 2. Ticket ID: 4. Add-on Subscription: 3. Email: 4. Contact Number (with area code): Kindly reply to me at [email protected] or book a call here: https://calendly.com/siennarubio/30min. Thank you and hope to hear from you soon.
