plushygift review for tawk.to Live Chat

1 / 5

Aug. 6, 2021

They got 24-hour online support, why have no response to an obvious bug that I submitted ten days ago? Very disappointed.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi plushygift, This is Sienna from tawk.to. Thank you for reaching out. Thank you for your patience as you experienced challenges with our support team. There are some circumstances in which we have to escalate cases to find answers and it takes additional time to revert back to you. To further check the status of your ticket, I will need the following details: 1. Property ID/website: 2. Ticket ID: 4. Add-on subscription: 3. Email: 4. Contact number (with area code): I'll send a follow-up message to our dev team regarding your ticket/concern. Kindly reply to me at [email protected] or book a call here: https://calendly.com/siennarubio/30min. Thank you and I hope to hear from you soon.

tawk.to Live Chat for Shopify
tawk.to Live Chat
3.8 star
237 reviews

tawk.to Live Chat App for your Shopify Store

Developer
Shopify App Store