EquiZone Online review for Tax Exempt Manager
May 11, 2022
We had been happy with the app, but since upgrading to Plus the app has stopped working. Our emails and messages continue to be ignored. We've now contacted Shopify. We hope they'll take it further with the app to get the issue resolved asap!
Hello, Thank you for leaving your feedback. We strive hard to make our app especially functional and user-friendly and we are sorry we’ve not been able to meet your expectations after upgrading to Shopify Plus. Our Support team was contacting you in order to solve that issue. We have reviewed our support processes and have taken steps to ensure our customers have an efficient experience and a timely response. In case of any further help needed, please contact us again, we are glad to help. Kind regards, Tax Exempt Manager Customer Support
