glam up gear review for TaxJar Sales Tax Automation

June 20, 2019

Don't even bother. I installed the app and had a question about missing order information and went all over trying to find out how to fix this, but no real step by step info was provided, even checked Youtube. I needed help with a deadline approaching, but after 2 whole days wait, no response. So there is no support for an app that costs $19.00/ month? Don't bother calling either, the message directs you back to email. Apparently, they only offer a "partial" integration with Paypal so I had to configure a CSV file to upload. It took me more time to figure this out and upload it then it took me just to go to the NYS site to web file. And somehow all my orders duplicated after I tried to re-connect Paypal. Save yourself a headache and just learn to do this on your state's sales tax web file site.