Red Jacket Boutique review for TaxJar Sales Tax Automation
March 5, 2020
DO NOT recommend this app. There is absolutely no way to get a hold of customer support and they never get back to emails. PayPal does NOT integrate with this app. Would not recommend to anyone. HUGE waste of money.
Hi there, Thanks so much for taking the time to share your feedback. Though the subscription plan you selected includes email support, we took a look at your ticket and can confirm that a member of our support team responded to your email the same business day. We are ready and willing to provide further help, but we have not yet received a response from you with the detail we need to move forward working on your case. If you could reply to that email with the additional information our team member requested, we're confident we can help resolve all of the questions you have. And, if you are interested in upgrading to a subscription plan that includes immediate phone support, we'd also be happy to share more detail about that plan.