The Horse Backstreet Choppers review for teelaunch: Print on Demand

Feb. 10, 2017

If I could give zero stars I would. I used this from the being because I wanted to test out this process. Their website and information looked easy and very professional. It took the first test order 4 weeks to get processed and shipped. Now we had an order that came in that needed to be canceled. We canceled it in shopify and Teelaunch still shipped it to the customer. Then again the same situation happened, we sent an email and chat message and nothing. The order again has shipped to the customer and it shouldn't have. For customer service they are terrible at responding back. If you don't mind your customers waiting up to 4 weeks to receive their product then Teelaunch is ok. If you don't care about B2B customer support then Teelaunch is ok. We will more than likely not use Teelaunch again. There are others like Painful that are much better, a dollar or two more expensive but there service is fast and great B2B customer support.