teelaunch: Print on Demand
Teelaunch has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, many users praise the excellent customer service provided by the app. Customers appreciate the human support they receive, quick responses to inquiries, and efforts to resolve issues such as shipping delays and damaged products. The user-friendly interface and seamless integration with Shopify are also highlighted as strengths. Additionally, Teelaunch offers a wide variety of products, competitive pricing, and efficient order fulfillment, making it a recommended drop shipping company for some users. However, there are negative aspects mentioned in the reviews as well. Some users have reported issues with the app causing website speed problems due to poorly optimized scripts. Others have experienced difficulties with account creation, sign-in processes, and order errors. There are also complaints about packaging quality, slow order processing, and challenges in canceling orders or getting refunds. Despite these drawbacks, Teelaunch is recognized for its quality products, responsive customer service, and overall positive user experience.
Review RSS feed
Very good fulfillment service with excellent customer support.
I have been with Teelaunch for a few years now and I think they have really great customer service! They are usually pretty quick to respond and always very helpful. You get a human and not an AI chatbot (at least while I write this). I've been selling their metal signs mostly, and there were issues with the shipping and packaging. But they have fixed the shipping partner issue so our customers now receive their orders in a timely manner which is awesome! They have gone though a few iterations of packaging, and that combined with better shipping partners, there isn't much damage anymore. If I did have a sign that arrived to a customer damaged, they have always been great about shipping the customer a new one. My customers now have a much better shopping experience!! I also really like their app- it's user friendly and easy to use- integrates with my stores well. I find it pretty reliable. I've tested other POD providers, and I think Teelaunch's customer service is the best
Their app will insert poorly optimized script into your website and cause significant problems to your website speed. I did lighthouse tests and Their script: "/sizing-charts-script.js" has a 1900 ms Script Evaluation delay that is more than every other app and scripts combined.
I've been trying to sign up for an acccount but it just keeps "thinking" and never connecting. Shame.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.