teelaunch: Print on Demand
Teelaunch, a Shopify app for fulfillment services, has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, many users appreciate the excellent customer support provided by Teelaunch. Customers have mentioned that the app is user-friendly, integrates well with Shopify stores, and offers a variety of merchandise items. The prompt responses from customer service, especially in resolving issues related to shipping, packaging, and damaged products, have been highlighted as a strong point. Additionally, the app's ability to sync orders seamlessly and provide tracking information has been praised by users. However, there are negative aspects mentioned in the reviews as well. Some users have reported issues with slow order processing, errors in orders, and difficulties in canceling orders. Problems with the app update causing the loss of products and orders have also been a concern for some merchants.
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Very good fulfillment service with excellent customer support.
I have been with Teelaunch for a few years now and I think they have really great customer service! They are usually pretty quick to respond and always very helpful. You get a human and not an AI chatbot (at least while I write this). I've been selling their metal signs mostly, and there were issues with the shipping and packaging. But they have fixed the shipping partner issue so our customers now receive their orders in a timely manner which is awesome! They have gone though a few iterations of packaging, and that combined with better shipping partners, there isn't much damage anymore. If I did have a sign that arrived to a customer damaged, they have always been great about shipping the customer a new one. My customers now have a much better shopping experience!! I also really like their app- it's user friendly and easy to use- integrates with my stores well. I find it pretty reliable. I've tested other POD providers, and I think Teelaunch's customer service is the best
Their app will insert poorly optimized script into your website and cause significant problems to your website speed. I did lighthouse tests and Their script: "/sizing-charts-script.js" has a 1900 ms Script Evaluation delay that is more than every other app and scripts combined.
I've been trying to sign up for an acccount but it just keeps "thinking" and never connecting. Shame.
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