teelaunch: Print on Demand
Teelaunch, a Shopify app for print-on-demand services, has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, many users appreciate the excellent customer service provided by Teelaunch. Customers have highlighted the quick responses, human support, and efforts to resolve issues promptly. The app is user-friendly, integrates well with Shopify stores, and offers a variety of merch items. Additionally, Teelaunch's ability to sync orders seamlessly and the quality of products like Metal Wall Art and Laser Etched Cutting Boards have been praised. On the negative side, some users have reported issues with website speed due to poorly optimized scripts, difficulties in signing up or signing in to the app, and errors in order processing. There have also been complaints about packaging, shipping delays, and challenges in canceling orders or getting refunds. Despite these drawbacks, Teelaunch is recommended for its product quality, customer service, and variety of offerings.
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Very good fulfillment service with excellent customer support.
I have been with Teelaunch for a few years now and I think they have really great customer service! They are usually pretty quick to respond and always very helpful. You get a human and not an AI chatbot (at least while I write this). I've been selling their metal signs mostly, and there were issues with the shipping and packaging. But they have fixed the shipping partner issue so our customers now receive their orders in a timely manner which is awesome! They have gone though a few iterations of packaging, and that combined with better shipping partners, there isn't much damage anymore. If I did have a sign that arrived to a customer damaged, they have always been great about shipping the customer a new one. My customers now have a much better shopping experience!! I also really like their app- it's user friendly and easy to use- integrates with my stores well. I find it pretty reliable. I've tested other POD providers, and I think Teelaunch's customer service is the best
Their app will insert poorly optimized script into your website and cause significant problems to your website speed. I did lighthouse tests and Their script: "/sizing-charts-script.js" has a 1900 ms Script Evaluation delay that is more than every other app and scripts combined.
I've been trying to sign up for an acccount but it just keeps "thinking" and never connecting. Shame.
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