teelaunch: Print on Demand
The reviews are mixed but lean positive overall, with many merchants praising Teelaunch for its helpful and responsive customer support, easy Shopify integration, competitive pricing, and useful product catalog. Several reviewers say the app is user-friendly, reliable, and a strong partner for print-on-demand businesses, especially when issues arise with damaged items or order problems. Positive comments also highlight fast turnaround times, good print quality, and the ability to work directly with staff to resolve problems. At the same time, a significant number of negative reviews point to serious operational and technical issues. Common complaints include app updates deleting products or orders, account creation and login failures, slow fulfillment, shipping delays, damaged packaging, and difficulty getting refunds or clear support responses. Some users also report that the app injects code that hurts site speed or that certain product customization flows are confusing or broken. Overall, the app is valued for its products and support when things go well, but reliability, update handling, and fulfillment consistency are recurring concerns.
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Very good fulfillment service with excellent customer support.
I have been with Teelaunch for a few years now and I think they have really great customer service! They are usually pretty quick to respond and always very helpful. You get a human and not an AI chatbot (at least while I write this). I've been selling their metal signs mostly, and there were issues with the shipping and packaging. But they have fixed the shipping partner issue so our customers now receive their orders in a timely manner which is awesome! They have gone though a few iterations of packaging, and that combined with better shipping partners, there isn't much damage anymore. If I did have a sign that arrived to a customer damaged, they have always been great about shipping the customer a new one. My customers now have a much better shopping experience!! I also really like their app- it's user friendly and easy to use- integrates with my stores well. I find it pretty reliable. I've tested other POD providers, and I think Teelaunch's customer service is the best
Their app will insert poorly optimized script into your website and cause significant problems to your website speed. I did lighthouse tests and Their script: "/sizing-charts-script.js" has a 1900 ms Script Evaluation delay that is more than every other app and scripts combined.
I've been trying to sign up for an acccount but it just keeps "thinking" and never connecting. Shame.
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