Rating

4.2

feedback

640

Reviews

chart

#76

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    8%
  • Less than a year
    49%
  • More than a year
    41%

Reviews Summary

The reviews for the Teelaunch app are mixed, with both positive and negative feedback from users. Positive aspects include the variety of merch items available, low prices for products, quick customer service responses, integration with multiple platforms like Shopify and social media, and the ability to personalize designs. On the other hand, negative aspects mentioned include issues with order errors, slow shipping, difficulties in canceling orders, problems with customization options, and poor customer service experiences. Some users also expressed frustration with quality control, shipping delays, and communication issues with the company.

Highlights

Variety of merch items and low prices
Quick customer service responses
Integration with multiple platforms
Order errors and slow shipping
Difficulties in canceling orders and poor customer service experiences

Rating Breakdown

  • 5
    79% (506 ratings)
  • 4
    6% (40 ratings)
  • 3
    3% (22 ratings)
  • 2
    2% (14 ratings)
  • 1
    9% (58 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 3, 2024

Cannot sign in to the api. It stock in account creation page

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

May 10, 2024

I cannot use it. I don't know why. There is an info in my Shopify that the app cannot make connection. I really like some products that Teelaunch make and hope I can sell them.

Using app

About 4 hours

Total reviews

1

Average rating

1.0

Developer Reply

Can you please email me at [email protected] and we will figure out how to get everything working for you.

1 / 5 Share

March 11, 2024

Mega schlechte Bedienung, sehr unflexibel in der Erstellung.

Using app

27 minutes

Total reviews

7

Average rating

1.3

2 / 5 Share

Feb. 15, 2024

A lot of orders errors. There must have been an issue where all files were compromised, but almost every time someone orders, I get an error and when inquire about it, they ask me resubmit the file. I'm going to be switching to another drop shipper app.

Using app

Over 4 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 31, 2024

The only thing I'd prefer to be different with Teelaunch is the payment system. Right now, I pay the wholesale costs when an order comes through, and then Teelaunch pays me what the customer paid them (minus payment processing fees). If I didn't have to pay the wholesale upfront, and could just be paid the difference in prices, that would be wonderful! Otherwise, they're great! Their prices are low enough for me to sell the products at a reasonable price and still make a reasonable profit. Their customer service has always been quick to respond, and they have a great variety of merch items so I can give my (music) fans anything that I think they'd want. The fact that they integrate with Shopify, which allows me to have product listings directly on my website, as well as Spotify, YouTube, Instagram, and Facebook, is amazing!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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