Quick Cool Deals review for teelaunch: Print on Demand

June 7, 2017

UPDATE... June 7 2017... After I wrote about my REALLY frustrating experience with Teelaunch (see below)... Christopher the owner of the company contacted me via email and spoke with me about my issue with them... he was... quite honestly... greatly concerned with my poor experience and wanted to take the time to reach out to me... He didn't have to step up... but he did and I appreciate that a lot... so... I'm going to try them again. I had originally rated my experience as a single star... I am changing that to 5 out of 5 because he made the effort to connect with me. I have to get into the nuts and bolts of the app and figure it out... but I'm hoping round two goes better! ORIGINAL REVIEW... June 5 2017... This review is strictly about Teelaunch's customer service... I added their app today to my Shopify store... but because I am from Canada their app wouldn't let me add my correct 2 letter province acronym when entering my credit card billing information... they only allow US credit card billing addresses... Dave... the customer service guy I was dealing with was quick to respond but WOW... was NOT helpful WHATSOEVER. Many of his responses were one line at best and contradictory to his other messages... BRUTAL! I have NEVER dealt with a customer service agent who did less and cared less than he did... EVER!!! I solved the problem myself by deleting their app... If I am having this much trouble with customer service... I don't think doing business with them will be any better. Good riddance!