Katmariacastudio review for teelaunch: Print on Demand

April 13, 2018

If you have a print on demand side to your business - or if it represents your entire business - then you should look into Teelaunch. I currently have 3 separate businesses (a t-shirt company, a gift shop, a wall art company) that use Teelaunch as their primary fulfillment partner, and I could not be happier. I have been designing and selling POD products for more than five years and have tried many different fulfillment companies. One, which I wanted to like a lot, constantly had inventory issues. They'd run out of blanks and my products would have to be put on hold or taken down completely. Others had shipment problems or were too expensive. Teelaunch is not only one of the least expensive providers (please, Teelaunch, don't use this as a reason to up your prices), thereby leaving you more profit, but you cannot beat their customer service. As with any business, you will run into customer service issues. I have had delivery problems, such as when the post office could not deliver to Puerto Rico after Hurricane Maria, customers who came back a day after placing their orders who wanted to change the shipping method or address, you name it - and Teelaunch has always come through, which helps my businesses look good. Whenever I have an issue, or a question, or a suggestion (such as, please include 8 x 10 and 11 x 14 in your poster sizes as these are standard sizes for matting and framing), Teelaunch always responds within a couple of hours, if not before, and they work with me until everything is resolved to my customers' benefit. A shout out, especially, to Dave and Kristy, the reps I regularly work with and who have earned my deepest respect and appreciation. Case in point: last week I wrote to Teelaunch asking if they have any images of the back side of their wrapped canvases that I could use for my Amazon listings. Within 15 minutes, Dave replied to my email with four images attached - he had taken them with his phone just for me because I asked. Amazing. Great customer service, such a simple thing, but very important! Try Teelaunch - I cannot recommend it enough