Words Of Wisdom Tees review for teelaunch: Print on Demand

Nov. 11, 2015

Pros - Easy interface, the app itself is easy to use and design products. The app works well with Shopify. Pricing is competitive. Cons - I have contacted customer service several times with various response times, everywhere from never responding to 2 days. Slow either way. Once I was in correspondence with someone from customer service replied to my response by the next business day. Information?!? There is a lack of information and organization. I want to know what brands and variants are available for which products and how much shipping is for each item. There is no reference page for this information. For example I ordered a sample of the District Long Sleeve Tee and got a Port and Company instead. The response from Customer services was that purple is only offered in Port and Company and not District. Except that the product says it will be a District shirt. I need to know what I am getting not be surprised. It seems that the products listed for sale in the App are not exactly what you will be getting. They add new products to the app without much product description. Once again lack of information. A product description or how much to ship. The provided sizing guide leaves a lot to be desired. Based on some emails from the owner, it seems they are working hard on updates and making the app better. It has lots of potential as the design of the app is great. Once the get a little more organized I might try them again.