Pacific NorthWest Lifestyle review for teelaunch: Print on Demand

Dec. 5, 2018

This app has been nothing but hassles for my business. As an apparel e-com store owner I would not recommend them. Their app lacks basic functionality and features, if you have to do anything it takes forever and they have an extremely slow and difficult to use "manual ordering" setup. If you want to place a manual order, forget it. You have to create a duplicate order in shopify where it emails your customer again and messes up your accounting adding the price onto your daily sales twice. The "order processing" page looks like something out of a 1998 PC word document, has zero useful information and no ideas or ETA's or order processing. Surprisingly their customer service is pretty on point, and had no problems there. However, end of the day the app has to work and it doesn't - unless you JUST STARTED a new store and have it sync'd up automatically from the beginning and ARE NOT SHIPPING TO CANADA, it's just going to cause you lost time, money and stress. I wouldn't even recommend it for USA orders. If you're looking to ship POD use Printful instead or for Canada, use "redbubble".